sales Account Executive1521 Hotel

SALES ACCOUNT EXECUTIVE
 
Job Description
 
The Account Sales Executive is responsible for driving revenue growth by developing and maintaining strong relationships with clients and identifying new business opportunities. This role involves a balance of client engagement, strategic planning, and collaboration with internal teams to ensure exceptional service delivery and client satisfaction.
 
Department: Sales And Marketing
Job Level: Supervisory
Reporting To: Operations Manager
 
Job Qualifications
Bachelor's degree in Hotel Management, Tourism Management, or a related field in hospitality or business.
Fresh graduates are welcome, provided they are eager to learn and take on new challenges.
1-3 years of sales experience in a hotel setting is preferred but not required.
Excellent communication skills with strong spoken and written English proficiency.
Strong negotiation and interpersonal skills, capable of building lasting client relationships.
Goal-oriented with the ability to work independently, manage time effectively, and consistently meet sales targets.
Key Responsibilities
Client Engagement & Relationship Building: Proactively schedule and conduct meetings with clients to understand their needs and present tailored hotel services, fostering long- term relationships and ensuring client satisfaction.
New Business Development: Identify, approach, and develop new business opportunities through networking, research, and direct outreach to potential clients.
Sales Strategy & Best Practices: Regularly review and enhance sales strategies and best practices to achieve revenue targets and drive business growth.
Market Research & Competitor Analysis: Conduct market research to stay informed of industry trends and competitor offerings, using insights to refine sales strategies.
Negotiation & Contract Management: Prepare and present proposals, negotiate pricing, and manage contract agreements to close deals effectively and achieve revenue goals.
Upselling & Cross-Selling: Recommend additional services or upgraded packages to clients to maximize revenue and enhance their experience.
Sales Reporting & Forecasting: Generate regular sales reports, forecasts, and performance metrics to keep management informed of sales pipeline and client feedback.
Event & Promotion Support: Collaborate with the marketing team on promotional events, seasonal packages, and marketing campaigns to attract new business and enhance brand awareness.
CRM & Client Feedback: Use CRM tools to track client interactions and preferences, ensuring a personalized approach, and gather post-service feedback to improve overall service quality.
Professional Development: Stay updated on sales an hospitality trends by participating in industry events, training sessions, and certifications to continuously improve skills and product knowledge.
Ideal Candidate Traits
Resilient & Goal-Oriented: Driven to meet and exceed sale targets, with a positive attitude toward challenges and rejections.
Problem-Solver: Proactive in anticipating client needs and offering creative solutions to enhance client satisfaction.
Adaptable & Flexible: Able to adjust to changing client demands and market conditions, maintaining a proactive approach.
This position offers the opportunity to contribute to the hotel's success through revenue generation, client relationship management, and brand growth. If you are an enthusiastic and motivated individual with a passion for hospitality and sales, we encourage you to apply.