rohq - cdo - eio&t Production data management ops senior analyst (avp/c12)Citigroup

Job Description : Citi is a leading global financial services company having 200 million customer accounts. Citi does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financia Job Description : Citi is a leading global financial services company having 200 million customer accounts. Citi does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. The Production Data Mgm't Operations Senior Analyst will be part of Data Management Operations team under Enterprise Infrastructure, Operations & Technology (EIO&T). The person will have the following key responsibilities: Implement and reinforce strong adherence to the standard operational, risk and control processes as it relates to Full Suite-Genesis Operating Model; Manage and lead junior to intermediate level team members to deliver the following key activities: Perform daily trend analysis of Operational Matching exception reports for integrated data flow between FullSuite and Genesis systems. Review Operational Matching process exceptions (i.e., SGL orphans) and investigate root cause of exceptions Identify both tactical and strategic remediation to resolve Operational Matching exceptions (SGL orphans) Coordinate and support required execution of tactical data remediation of data quality issues in adherence to existing governance and controls framework Identify appropriate strategic remediation of data quality issues Perform end-to-end requirements management and end-to-end testing of Full Suite change requests as it relates to strategic remediation of data quality issues Identify and ensure linkage of DQ issues to risk mitigants and strategic resolution Manage and address data quality queries/issues on Full Suite-Genesis production data through proper acknowledgement and timely feedback to data users Conduct second-level investigation on medium to complex data quality queries/issues on Full Suite-Genesis production data and propose resolution path (both tactical and strategic) Escalate timely to appropriate resolver groups, e.g. technology teams, if data investigation requires expertise outside of the team, and follow through accordingly Support data quality related control and operational activities to support overall data readiness for downstream systems' data consumer for local and US regulatory reporting Effectively manage escalations from different stakeholders, and establish and manage partnership with key business counterparts: within EIO&T, GFTS Technology teams, and Finance & Risk Shared Services (FRSS) Prepare and communicate production support related operational metrics and KPIs within EIO&T; Manage, lead and support small to medium projects and initiatives related to data services such as but not limited to process reviews and process efficiency enabler implementation; Functionally lead, manage and supervise junior to intermediate level team members, support team collaboration, career growth, and mentorship. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Qualifications 6+ years of relevant work experience around data management, data quality, financial or regulatory reporting, or product control in large financial services, consulting, shared services' operations related or similar industry; 2 to 3+ years of leadership role and people management work experience is preferred; Strong people management and conflict management skills; Agile leadership or ability to adopt different leadership styles as called for by the situation; Solid analytical skills, combined with an ability to deliver analyses in a concise and logical manner; Logical and analytical data tracing/mining experience is a plus; Knowledge of research methods, relational database or data relation discipline problem solving is preferred; Intermediate to advance working knowledge and experience on MS Suite Applications especially around MS Excel, Word, PowerPoint and Access; SQL knowledge is highly preferred; Knowledge of bank product/s (Deposits, Loans, Securities, Derivatives, etc.) is highly preferred; Knowledge of Citi's financial and regulatory reporting processes, finance and risk systems including GENESIS, Full Suite, Product Processors, General Ledgers, Reporting Ledgers is preferred; Knowledge of similar Quality Assurance / Citi Lean / Process Improvement practices (as applied to data quality operations); Excellent critical thinking, problem-solving (error detection, root cause analysis, error correction), conceptual, analytical and decision making skills; Good verbal and written communication, interpersonal and presentation skills - must be able to present and influence across organization level and functions; Good project / time management and organizational skills; good attention to details; Self-starter, proactive, quick learner, customer-focused with ability to independently manage work and drive multiple deliverables concurrently in a fast paced changing environment; High caliber team player with good judgment, flexibility and productivity with good track record in establishing partnership and team work; Ability to multi-task, demonstrating independent leadership skills; Possess strong team building, planning and project management skills driven by process improvement; Strong understanding and appreciation of internal control environment, reporting, and metrics is required Job Family Group: Technology Job Family: Data Quality Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View the "" poster. View the . View the . View the
Monster

Philippines
Permanent
Full-time