resource CoordinatorXylem

Xylem, a leading global water technology company dedicated to solving the world's most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world's water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.
If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at ​.
We Offer You More Than Just "A Job"
Professional Development - To advance the capabilities of our people, we offer a wide variety of experiences to support our employees' professional growth and continuous learning.
Total Rewards - We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
Watermark - Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
Employee Networks - Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women's, LGBT+ and Allies, Veteran's, People of Color and Allies, Emerging Leaders, and Working Parents Networks.
The Role: Xylem seeks to hire a Resource Coordinator who will report to the Regional Director. The Resource Coordinator will be accountable for assigning tools/equipment and field delivery personnel to projects within their region, and responsible for logistical support for international shipments. Shipments include proprietary tools that are often round trip which requires in depth understanding of shipping regulations and best practices. The successful process requires collaboration with the Project Managers and the local Xylem Supply Chain teams to ensure on-time delivery of the requested tools/equipment, both domestically and internationally. This position will also be responsible for managing the Fixed Asset Tracking Software (Asset Panda) to ensure accurate and real time data as well as Ganttic to ensure there is no duplication of personnel assignments.
Essential Duties/Principal Responsibilities:
Facilitate, coordinate and lead the project and non-project shipping needs including processing tool requests, quote requests, shipping requests (Microsoft AX and non-AX) and other logistic activities as and when required.
Process fixed asset requests for reservation, manage scheduling, anticipate challenges, resolve issues and escalate conflicts for quick resolution to ensure On-Time delivery of all shipments
Responsible for the scheduling of tools/equipment and personnel resources throughout the region(s) while applying a thorough understanding of the capabilities of the tools/equipment/people to aide in the successful execution of condition assessment projects.
Works with Project Managers understand project needs, schedules and risks and to prioritize the availability of resources versus client demand to facilitate an efficient schedule that properly utilizes the tools/equipment available.
Works to resolve scheduling conflicts with project teams, managers and may escalate to senior management for support as required.
Prepare international shipping documentation and make sure shipping paperwork is accurate, matches physical shipment and shipment is packaged appropriately
Foster communication between related roles and departments, and be the liaison between Operations, Material Handling and Logistics departments (ex: resource schedulers, those responsible for version control and Bills of Material, Equipment Repair and Maintenance Technicians, Purchasing, Operations, Product Engineering, Finance, and Production Departments)
Work with regional offices, custom brokers as well as our 3PL Partners and Freight Forwarders to quote, book and monitor shipments until delivery.
Identifying and shipping dangerous goods with appropriate labels and DG certificate where applicable and according to latest IATA regulations.
Trade compliance activities and adherence
Clearly communicate shipment status, ship dates, ETA, and location upon request (utilizing the asset scheduling tools Xylem provides)
Support regional inventory, material handling, and warehouse needs as required
Continually review freight costs to keep costs down where possible.
Required to perform shipment readiness or "Tertiary" checks per shipment as required
Analyzes project forecasts and make recommendations to the Field Delivery Asset Manager to optimize appropriate tool/equipment inventory levels.
Be a super-user of the Fixed Asset Tracking Software (Asset Panda) and Ganttic; able to contribute to system level improvements and provide training for users of the selected software.
Continually look for and bring forward operational improvements.
Knowledge/Skills/Requirements:
Diploma / Degree in Supply chain, Logistics, Operations, or business-related field, or having equivalent working experience is required
Minimum five years of Logistics & Scheduling experience required in a project-based environment
APICS or equivalent certification an asset
Keen attention to detail with aptitude for understanding unspoken project requirements and aligning resources appropriately (i.e. knowing which tools require extra maintenance, which people work best together).
Knowledge of International Logistical Principles and practices
Demonstrate effective shipment planning and scheduling skills
Dangerous goods certification
Experience working in a Material Handling environment
Knowledge of trade compliance practice an asset
Proven ability to understand business drivers and risks; uses knowledge when making decisions.
Demonstrated ability to keep multiple/concurrent projects moving forwards from a scheduling perspective; keeping precise track of where tools/equipment and people are in real time.
Excellent communication skills; proven ability to be clear and concise, while being professional, when interacting with field staff, project managers and clients alike.
Quick thinker, capable of applying logic and making critical decisions on the spot while keeping stakeholders informed with a customer service centered attitude
Highly proficient in (MS Excel, PowerPoint, Word and Outlook), and familiar with scheduling tools
Strong and proactive customer service skills with great attitude and professionalism,
Must be well organized, flexible, detail oriented, a team player and able to multitask
Process orientated and disciplined to procedural adherence and utilization
Demonstrates qualities of a self-starter who is keen to solve problems and knows when to ask for help or assign tasks outside of scope of responsibility.
Continuous Improvement experience an asset
Physical Demands:
Regularly required to sit or stand, reach, bend and move about the facility
Work Environment:
Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
Standard weekly job hours: 40 hours
This role requires that the candidate is occasionally available to process shipments after hours and on the weekends (locating parcels, equipment not arriving as scheduled, late delivery shipment, emergency shipments (etc.)
Xylem

Makati City, Metro Manila
Permanent
Full-time