reporting consultant ( night shift)SAP

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Position Description:
Reporting Services is an organization within SAP Concur that provides data analytics consultation, IBM Cognos report-writing services, and training to customers who use Concur hosted software applications such as Concur Travel & Expense and Concur Invoice. The Reporting Consultant will manage a portfolio of clients and work with each client to craft a reporting strategy and recommend best practice reports for specific client profiles, industries, or use cases. For client-requested reports, the Consultant will gather business requirements, translate those business requirements into a design, write the reports or dashboards, and work with the clients to distribute the results throughout their companies. At times, the Consultant may be called upon to conduct online or in-person training for clients who wish to learn how to use Cognos or learn more about the data model of the Concur solutions. The Consultant will also be responsible for updating progress in a project tracking tool.
Responsibilities:
Act as a subject matter expert for SAP Concur's reporting module for expense, invoice and travel modules.
Manage a portfolio of customers and work with each customer to develop reporting strategies and recommend best practices.
Build, modify and maintain custom reports as per customer's agreed business requirements.
Manage customer's expectations (internal and external) with regards to reporting deliverables, timeframes, etc. by understanding the key business drivers and their prioritization.
Ensure completion of deliverables, managing schedules, meeting milestones, delivering within budget and committed deadlines.
Communicate project status with the SAP Concur project manager and/or customer (as applicable).
Update progress in SAP Concur's project tracking tool.
Work on support cases from the reporting queue through to resolution (as needed).
Develop and maintain knowledge of SAP Concur's reporting module knowledge, implementation practices and methodologies.
Be aware of, and comply with, all corporate policies (e.g. data security, compliance, audit, etc).
Qualifications:
Education, Experience & Training required:
Business Admin (BA) / Bachelor of Science (BS) or equivalent experience.
At least 2+ years' in consulting or related customer facing role.
At least 2+ years' work experience with data reporting and analysis.
Experience with Business Intelligence solutions. o Intermediate understanding of Microsoft applications including Excel (VBA) and SQL is preferred.
Ability to work productively in a fast-paced, ever-changing environment o Ability to pass a background check
Job Specific Specialized Knowledge & Skills: (in order of priorities)
Exceptional written and verbal communication skills in English.
Excellent presentation skills
Analytical, consulting, troubleshooting, system testing and product evaluation skills
Project management skills o Strong organizational skills and ability to deliver on commitments
Creative solution development
Ability to effectively utilize data and system tools.
Functional knowledge of SAP Concur solutions strongly preferred o Proven ability to engage and interact with internal & external teams to resolve customer issues
Ability to persuade and influence
Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions
Critical Performance Competencies:
Major job activities - physical requirements:
Use of computer and keyboard for extended periods of time on most or all workdays
Use of telephone - throughout the workday as needed to conduct business
Communicating and interacting with others
Major job activities - mental requirements:
Multiple concurrent tasks
Ability to perform under stress
Writing, reading and comprehension
Problem solving
Confidentiality
Customer contact
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:324181 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
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Reporting Consultant (night shift)
Facility: 324181
Posted Date: Jan 17, 2022
Work Area: Customer Service and Support
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 10%
Location:
Makati City, National Capital Region (NCR), PH, 1232
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SAP

Makati City, Metro Manila
Permanent
Full-time