reconciliation AnalystBISAM, a FactSet Company

Role/Department Description: Responsibilities: * 15% Allocating transcription work to transcribers * Ensure work is distributed properly so that our transcripts are produced in a timely fashion. * 25% Monitor daily allocated work, checking a Role/Department Description : Responsibilities: 15% Allocating transcription work to transcribers Ensure work is distributed properly so that our transcripts are produced in a timely fashion. 25% Monitor daily allocated work, checking and assigning newly announced company events Ensure that all transcript promised calls are completed by the transcribers without error and minimizing delays where possible 20% Answering client questions regarding transcription coverage Maintain client satisfaction high by answering coverage questions and adding transcripts where possible to keep satisfaction high 20% Communicating with internal transcription group members Line up internal goals for the internal teams and ensure that work is properly allocated when workload exceeds capacity 10% Communicating and coordinating work with external transcription groups and partners Ensure that external capacity can be maintained for use during earnings season to match the increased number of events 5% Reviewing and adjusting pay items each month for contractors Ensure that contractors are paid correctly and on time 5% Pulling statistical data using queries and website database to make informed decisions for new clients and the internal transcription teams Gathering data so that we can make informed decisions with clients. Data is also used to improve internal transcription processes to speed up and improve quality of production Required Skills: Problem solving and Reasoning skills Be able to look at each situation individually to make the best decision for that particular situation. Financial Market knowledge Understanding the market helps make better informed decisions to know which events are of high importance for prioritizing them. Business acumen and landscape Oftentimes, we are compared to our competitors. It helps to understand what our competitors can and can't do and what advantages we have on them. Analytical and decision making Due to the real time nature of our product, the ability to quickly analysis and make a decision is prudent. SQL knowledge To be able to pull up data quickly and using that data for various statistical purposes. MS- Office Used to put statistical data together to be presented or used for client or internal purposes.
Monster

Manila City, Metro Manila
Permanent
Full-time