Quality Control client data specialist iiJPMorgan Chase

Job Description:
The Boarding Quality Control (QC) Specialist performs a variety of control checks in accordance with standard operating procedures with the goal of successfully onboarding a merchant payment processing account. The QC Specialist is responsible for reviewing, expediting, and conducting the setup of merchant accounts by making necessary corrections as required to ensure accuracy. Assists in mitigating risk through the comparison of information provided on the signed merchant documentation and the data captured in multiple internal systems. Operates within Anti Money Laundering and Know Your Customer policies to ensure merchants are properly screened.
Job Responsibilities
Performs accurate quality control validation of merchant accounts.
Support sales partners via email to ensure merchants are boarded accurately.
Follow up on pended accounts to gather additional documentation/information.
Performs various administrative tasks such as tracking daily stats, error reports, etc.
Must be able to work from an online queue environment with the ability to multi-task.
Role requires training on various systems (Titan, PeopleSoft).
Professionally communicate with colleagues using interpersonal skills that convey a sense of ownership.
Own additional tasks as prescribed by leadership.
Required qualifications, capabilities, and skills
Excellent communication skills, with a focus on providing impeccable customer service.
Strong research capabilities
Thorough understanding of the application process and relevant rules and legal regulations.
Strong time management skills with the ability to meet tight deadlines.
Attention to detail
Preferred qualifications, capabilities, and skills
1 to 2 years of experience in Data Entry is preferred
About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase

Metro Manila
Permanent
Full-time