Quality Assurance (qa) managerMedRisk Philippines

Job Summary:
The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizations' processes and developments.
Supervisory Responsibilities :
Hires and trains quality assurance staff.
Oversees the daily workflow and schedules of the department.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Duties /Responsibilities :
Develops, implements, and manages processes to ensure meeting required specifications for quality, function, and reliability prior to delivery.
Identifies and sets appropriate quality standards and parameters for the different lines of businesses.
Communicates quality standards and parameters to QA team and other appropriate staff.
Identifies and analyzes issues, defects, and other problems, particularly when problems recur in multiple lines of business; recommends and facilitates solutions to these issues.
Reviews client, customer, and user feedback.
Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
Performs other duties as assigned.
Required Skills /Abilities :
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Proficient with Microsoft Office or related software.
Education and Experience:
Bachelor's degree in any related course.
Three to five years of experience in related field required with supervisory experience a plus.
MedRisk Philippines

Mandaluyong City, Metro Manila
Permanent
Full-time