q2c adv isor professionalIBM Solutions Delivery

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've n Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems If so, lets talk. Your Role and Responsibilities Q2C Advisor Professional -This specialty requires advanced Quote to Cash (Q2C) process knowledge in order to perform supply and demand management transactions across the extended enterprise with knowledge to Systems Hardware products. Activities may include but are not limited to contract validations and fulfillment, order, billing, disputes resolution and end-to end transactions. In addition, people in this specialty are responsible for accurately handling processing/transaction requirements, and promoting client satisfaction and sales productivity. He/She should be able to identify process gaps, facilitate process-specific change management including but not limited to communication, implementation and compliance. He/She should be able to support creation and review of process documentations (MLP/DLPs). Part of this role is to participate in squad's metric review and support the implementation of the team's performance improvement opportunities but will remain responsible for their own individual metrics. They also execute defined fulfillment processes, in line with business controls and meet business objectives, and order to cash integration. Negotiation skills: Engaged as an independent professional. Ability to articulate and compare alternative approaches and negotiate with specified objectives. Problem Solving: Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Contribution/Leadership Skills: Works on projects or manages routine operational activities. Understands departmental mission and vision. Provides advice in operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs. Client Relationaship Management skills: Contributes by supporting activities that are subject to business measurements and impact customer satisfaction Fluent in English Required Technical and Professional Expertise ' -Performing Integrated Role from quote to cash equation -Execution of highly complex accounts and escalations -Excellent verbal and written communication skills -Impeccable organizational skills -High collaborative spirit -Comfortable with short deadlines in a high-pressure environment -Commitment to innovation and continuous process improvement -Strong commitment to operational excellence. Preferred Technical and Professional Expertise N/A
Monster

Quezon City, Metro Manila
Permanent
Full-time