q.a. Analyst - urgent - 15% night differentialVisaya Kpo
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 21/11/2023
Deadline: 05/12/2022
!!️We are #Hiring for Q.A. Analyst!!️(HYBRID WORK SETUP)
☕️ Enjoy the ff. Perks and Benefits:
- 15% Night Differential
- HMO Benefits after 30 days + Add Up to 2 Dependents
- Retirement Benefits
- 24 Leave Credits per year, Convertible to Cash
- Wholistic Employee Wellness Program
✅ Qualification:
- Can work under pressure and excellent in problem-solving and critical thinking skills.
- Excellent written and oral communication skills.
- Team player and can meet specific deadlines and has presentation skills.
- Proficient in MS Office and Libre Office applications.
- Extraordinary quality assurance monitoring and reporting ability.
- Able to evaluate correct process and procedures and recommend improvements as necessary.
- Candidate must possess at least a College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication), Finance/Accountancy/Banking, Business Studies/Administration/Management, Others or equivalent.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in Quality Control/Assurance or equivalent.
Job Description:
- Monitor and evaluate calls based on Client specific criteria.
- Facilitate calibration with Client, and team leaders.
- Supervise the QA Team when QA Lead is not around.
- Escalate and communicate detailed information about calls monitored to all clients and Operations Manager.
- Answer Operations questions concerning QA guidelines and policies.
- Send out Red Flag/Fatal Error Audits to Upper Management.
- Participate on calibration sessions with Operations, Training, and internal quality members off site.
- Provides operations with daily and weekly highlights on quality and performance trends.
#applynow
SEND YOUR RESUME TO: [Protected Info]
#visayakpo
#thrivetogether
#urgenthiring
#jobopportunities2022
#qaanalyst
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☕️ Enjoy the ff. Perks and Benefits:
- 15% Night Differential
- HMO Benefits after 30 days + Add Up to 2 Dependents
- Retirement Benefits
- 24 Leave Credits per year, Convertible to Cash
- Wholistic Employee Wellness Program
✅ Qualification:
- Can work under pressure and excellent in problem-solving and critical thinking skills.
- Excellent written and oral communication skills.
- Team player and can meet specific deadlines and has presentation skills.
- Proficient in MS Office and Libre Office applications.
- Extraordinary quality assurance monitoring and reporting ability.
- Able to evaluate correct process and procedures and recommend improvements as necessary.
- Candidate must possess at least a College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication), Finance/Accountancy/Banking, Business Studies/Administration/Management, Others or equivalent.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in Quality Control/Assurance or equivalent.
Job Description:
- Monitor and evaluate calls based on Client specific criteria.
- Facilitate calibration with Client, and team leaders.
- Supervise the QA Team when QA Lead is not around.
- Escalate and communicate detailed information about calls monitored to all clients and Operations Manager.
- Answer Operations questions concerning QA guidelines and policies.
- Send out Red Flag/Fatal Error Audits to Upper Management.
- Participate on calibration sessions with Operations, Training, and internal quality members off site.
- Provides operations with daily and weekly highlights on quality and performance trends.
#applynow
SEND YOUR RESUME TO: [Protected Info]
#visayakpo
#thrivetogether
#urgenthiring
#jobopportunities2022
#qaanalyst
Sharing is Caring
We know that resume is a must to apply for a job. If you don't have one or yours is already obsolete. HireMe.ph gives you free editable resume templates .
Hireme.ph
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Metro Manila
Permanent
Full-time
Permanent
Full-time
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Visaya Kpo
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