• Respond to customer inquiries via chat in a timely and professional manner.
• Provide accurate information regarding products, services, and policies.
• Resolve customer issues and concerns efficiently and escalate complex cases to higher levels as needed.
• Offer guidance and assistance to customers navigating the company's website or using its services.
• Collaborate with other departments to address customer needs and improve overall customer satisfaction.
• Document and maintain detailed records of customer interactions and transactions.
• Stay updated on product knowledge and company policies to provide accurate information to customers.
• Provide accurate information regarding products, services, and policies.
• Resolve customer issues and concerns efficiently and escalate complex cases to higher levels as needed.
• Offer guidance and assistance to customers navigating the company's website or using its services.
• Collaborate with other departments to address customer needs and improve overall customer satisfaction.
• Document and maintain detailed records of customer interactions and transactions.
• Stay updated on product knowledge and company policies to provide accurate information to customers.
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Aspire Global Solutions
About the company
Aspire Global Solutions jobs
₱ 45,000.00 (monthly) · Makati, National Capital Region · Now
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About the company
Aspire Global Solutions jobs
₱ 45,000.00 (monthly) · Makati, National Capital Region · Now