Project & process managerNielsenIQ

Job Description
ABOUT THIS JOB
Nielsen Customer Success team is looking for a highly motivated Project Management Manager to deliver quality results, supported by excellent coordination with regional stakeholders. The Project Management Manager, together with the Transformation lead, builds the project plan, manages dependencies, and develops the strategy for the planning, monitoring, supervising as well as continuous improvement of the project. He is responsible for project report out and regular view. More importantly, he needs to provide risk assessment and mitigation plans. The Project Manager works in close collaboration with senior management and the regional Customer Success team leads.
RESPONSIBILITIES
The Manager role will focus more on
Team & Internal Stakeholders Management
Assurance of project quality & service delivery
Driving cost efficiency
Pushing project transition handover and process improvement
Timeline, Cycle time and SLA monitoring and improvement
Effective team management:
Effectively plan team workload and ensure delivery are to time and quality expectations
Train and coach team members on PM work processes and standards to ensure total independence of the team members to handle all projects and ability to deliver or execute the project efficiently (both time and cost)
Facilitate knowledge transfer by acting as an advisor and source of technical advice for team members
Support team members on solving operation concerns and issues
Support Head of Transition Leader on PPR objective setting with the team and provide on-going performance feedback
Active engagement with team members to build a close-bonding atmosphere
Act as an extension of the team leaders to explain rationale of company initiatives and reinforce key messages.
Quality and service assurance:
Ensure all PM processes and procedures are adhered to within the team
Actively support and advise on project design, logistics, crisis management and other relevant issues in meeting the project requirements
Support team members in their functional roles, where and when required, in ensuring delivery
Proactive communication with stakeholders and partners during project life cycle ensuring on target delivery (both time and margin)
Driving & sharing of best practices to achieve greater work efficiency with PM
Compliance with key initiative
Together with PM head and/or Senior management, have regular review/revisions of systems and procedures with the end goal of improving productivity and cost efficiency in the department
Perform other related functions that may be assigned
Expected Core competencies
Project management (Advanced)
Communication (Advanced)
Analytics (Intermediate)
Expected Soft/Leadership/Commercial competencies
Client (Internal) Engagement (Advanced)
Commercial Compliance (Advanced)
Thought Leadership (Basic)
People Leadership (Intermediate)
Business Acumen (Intermediate)
Qualifications
Bachelor's degree or equivalent experience
Minimum 4 years of experience in any industry, preferably in Consulting, Client Servicing or/and Project Management, BPO
Extensive work experience across industries being considered including Consumer Packaged Goods, Finance Services, Telco & Tech, and Retailer
Basic knowledge of research techniques and methodologies
With strong strategic influencing skills: ability to influence people of different personality types under all circumstances
Very good project management skills
Excellent communication (written and oral) and interpersonal skills
Excellent knowledge in Microsoft office applications and Google tools.
Additional Information
About NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
NielsenIQ

Pasig City, Metro Manila
Permanent
Full-time