Project Manager 3Ring Central

Salary Details
PHP 80,000
Job Address
32 and 33 Floor Robinson's Cyberscape Gamma Topaz & Ruby Roads Ortigas Center Pasig City
Job Description
This role will be a hybrid role between Project Management and Process/Operations management dependent on the most critical needs of the organization. 
To succeed in this role you must have experience in:  
Define strategy, objectives, project scope, and business requirements for various new or enhanced projects in GCC arena and facilitate the successful rollout and adoption of new systems, processes, etc. 
Focus on internal business process and project focusing on PMO activities 
Build & support Smartsheet implementation and management 
Work cross-functionally with engineering, marketing, and product management to improve processes for support organization, product, and customer experience. 
Monitor existing workflow, processes, and industry trends to suggest areas of potential improvement. 
Find opportunities to improve workflow and create supporting documentation for review by peers and managements 
Essential Skills: 
Strong experience with Smartsheet or Microsoft Planner +5 years administration. Experience setting up systems, workspaces, templates, and workflow 
PMP Certification 
5 years experience working with Technical Support as an authority in technical support standard methodologies 
Familiar with Salesforce Service Cloud or similar CRM systems, Knowledge base systems, and Customer portals for case management. 
Ability to drive and create PMO processes 
Experience working with budgets and headcounts 
Experience in developing programs and processes that directly create customer satisfaction and loyalty. 
A strong leader who is highly energetic and a motivated standout colleague. 
Desired Qualifications:  
With 5+ years of related industry experience. 
Self-starter with the ability to handle multiple tasks and priorities simultaneously. 
Strong verbal/written communication skills, including the ability to effectively communicate with both business and technical teams. 
Proficient at identifying areas for improvement in processes, tools, and techniques and the ability to follow through on implementing these improvements. 
Strong attention to detail and excellent problem-solving skills. 
Ability to understand and apply technical concepts. 
Collaborate and Lead Advanced Support Initiatives. 
Demonstrated ability to work as a standout colleague and enjoys collaboration. 
Demonstrated ability to lead projects and team members. 
Demonstrated excellence in troubleshooting and analysis skills
to apply  click the link 
https://ringcentralcareers.ttcportals.com/referrals/683467e1-e6xxxxxx0-b0d4-d6xxxxx8c9bf?bid=12178
 
 or send youe resume  b*********a@yahoo.com
Job Requirements
manager
Job Type
Customer Service/BPO
Working Hours
12:00 AM to 12:00 AM
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NCR, Metro Manila, Pasig, Philippines
5 Years
Full-time
PHP 80,000
Bachelor's / College Degree
50 Vacancies