Job Description
We are delighted to inform that our organization is presently hiring for a variety of positions. We are looking for ambitious and talented people to join the team and fill-in the position for Project Management Senior Manager.
We value teamwork, creativity, and a drive for excellence. We believe that a diverse and inclusive workforce is critical to fostering creativity and accomplishing our goals. As a result, we encourage people of various backgrounds to apply.
As a candidate, you should have the qualifications and experience required for the position you are applying for. See the details below for more information:
Responsibility:
Participate and help drive the account and portfolio's transformation journey (Journey to Intelligent Operations, other such initiatives)
Coordinate with client Director and C-Level executives to align Accenture and client dependencies and milestones
Responsible for ensuring the overall Operations enabled provides required savings and committed business outcomes.
Responsible for value definition and realization plan
Manage overall Operations enablement for the program, including close coordination with resources in Operations, Business Transformation and Insights and Intelligence teams.
Accountable for overall Operations risk and issue resolution management from Accenture
Identify risks early and avoid client escalations
Manage client escalations where unavoidable - assign appropriate resources, maintain the right communication channels right Accenture and client leadership on status updates.
Job Qualifications:
12 years total relevant experience as Project Managers, Network Engineers or any experience handling CCaaS tools
Extensive hands-on experience with at least 1 of the following CCaaS solutions tools: Amazon Connect OR Genesys Purecloud, OR CISCO OR Nice inContact / CxOne and other industry solutions
Individual contributor role; Supervisory experience is an advantage
Preferred:
Extensive hands-on experience in ALL CCaaS solutions: Amazon Connect AND Genesys Purecloud AND (Nice inContact OR CxOne)
The company believes in investing in their workers growth and development. They provide:
Competitive salary package
Company bonuses
Performance incentives
Night differential
Loyalty, Christmas gift, Inclusion and diversity benefits
Paid sick and vacation leaves
Paid maternity leave/Paid paternity leave
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Life insurance
Employee stock purchase plan
Retirement plan
Flexible working arrangements
Accessible locations
Healthy and encouraging work environment
Career growth and promotion opportunities
If you are ready to take the next step in your career and join a vibrant and forward-thinking organization, we encourage you to apply today. Please send your CV to [Confidential Information].
Together, we can make a difference and accomplish great things. We look forward to receiving your application and possibly welcoming you to the team.
We are delighted to inform that our organization is presently hiring for a variety of positions. We are looking for ambitious and talented people to join the team and fill-in the position for Project Management Senior Manager.
We value teamwork, creativity, and a drive for excellence. We believe that a diverse and inclusive workforce is critical to fostering creativity and accomplishing our goals. As a result, we encourage people of various backgrounds to apply.
As a candidate, you should have the qualifications and experience required for the position you are applying for. See the details below for more information:
Responsibility:
Participate and help drive the account and portfolio's transformation journey (Journey to Intelligent Operations, other such initiatives)
Coordinate with client Director and C-Level executives to align Accenture and client dependencies and milestones
Responsible for ensuring the overall Operations enabled provides required savings and committed business outcomes.
Responsible for value definition and realization plan
Manage overall Operations enablement for the program, including close coordination with resources in Operations, Business Transformation and Insights and Intelligence teams.
Accountable for overall Operations risk and issue resolution management from Accenture
Identify risks early and avoid client escalations
Manage client escalations where unavoidable - assign appropriate resources, maintain the right communication channels right Accenture and client leadership on status updates.
Job Qualifications:
12 years total relevant experience as Project Managers, Network Engineers or any experience handling CCaaS tools
Extensive hands-on experience with at least 1 of the following CCaaS solutions tools: Amazon Connect OR Genesys Purecloud, OR CISCO OR Nice inContact / CxOne and other industry solutions
Individual contributor role; Supervisory experience is an advantage
Preferred:
Extensive hands-on experience in ALL CCaaS solutions: Amazon Connect AND Genesys Purecloud AND (Nice inContact OR CxOne)
The company believes in investing in their workers growth and development. They provide:
Competitive salary package
Company bonuses
Performance incentives
Night differential
Loyalty, Christmas gift, Inclusion and diversity benefits
Paid sick and vacation leaves
Paid maternity leave/Paid paternity leave
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Life insurance
Employee stock purchase plan
Retirement plan
Flexible working arrangements
Accessible locations
Healthy and encouraging work environment
Career growth and promotion opportunities
If you are ready to take the next step in your career and join a vibrant and forward-thinking organization, we encourage you to apply today. Please send your CV to [Confidential Information].
Together, we can make a difference and accomplish great things. We look forward to receiving your application and possibly welcoming you to the team.
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HS Hiring Solutions Inc
About the company
HS Hiring Solutions Inc jobs
Metro Manila / NCR
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About the company
HS Hiring Solutions Inc jobs
Metro Manila / NCR