Project Management Analyst - Human ResourcesJPMorgan Chase

Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/
Position Summary
The GES Process Excellence Project Management Analyst drives projects and programs with moderate supervision from the PEX Lead. Project execution will cover the different segments of HR Employee Support Operations both in the location and the region.
In Project Management, the PEX Analyst is expected to conduct research, analyze data and perform root cause analysis to be able to understand and identify the pain points and opportunities in the processes. The PEX Analyst must anticipate the need to properly escalate and document project risks and issues.
In GES Capability Development, the PEX Analyst is expected to contribute in designing training modules, facilitate trainings and develop segments of business presentations.
Principal Duties and Responsibilities
Identifying key business process improvement opportunities within the different segments of Global Employee Support and driving best practices sharing across all teams
Communicating to key stakeholders the details of initiatives to ensure full and common understanding of the project goals and program objectives
Driving the HR innovation ideation culture and business process transformation as integral parts of the daily operations which includes mentoring and coaching
Developing sustainable and reusable solutions using available tools and systems (e.g., SharePoint, Xceptor, RPA) and quantify associated business case
Ensure the use of problem-solving and root cause analysis, monitor and audit the deployed solutions for effectiveness and compliance
Analyzing of operational performance reports and present summary of findings and recommendations
Designing and presenting programs and key business updates and reports to the GES stakeholders (local, regional and global)
Delivering trainings from the list of PEX Capability Development offerings
Knowledge and Experience
Bachelor Degree or equivalent
Experience in implementing & managing small to medium scale projects - planning, organizing, analyzing and reporting
Strong background on using Quality Tools and problem solving techniques, certification on Lean Six Sigma is an advantage
Stakeholder management and excellent communication skills (both verbal & written) with the ability to negotiate, resolve conflicts and influence in order to gain mutual agreement as required
Working knowledge on data analytics and application tools, programming background is an advantage
Behavioral Competencies
Highly motivated and business results oriented
Strong sense of thinking out of the box - alternatives and "do what it takes to get the job done" approach
Proactive in identifying and implementing continuous improvements
Capable of managing multiple tasks and work independently as part of a small high impact team
Strong interpersonal skills and ability to build networks across all levels
Ability to prioritize workload and adapt to changing demands
Able to work under strict deadlines with flexible working hours
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Recruiting, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.
JPMorgan Chase

Metro Manila
Permanent
Full-time