PROJECT IN CHARGE/engineerDirect Electrix Equipment Corporation

Job Profile and Description:
The Project Supervisor's job is to plan the company's outside service project to ensure that smooth work implementation will be achieved with the satisfaction of the customer through fulfilling the promised commitment with quality output. He is also tasked to monitor the progress of work thru daily updating for the purpose of completing the job on time at the least expected cost, and also providing the customer progress report, timely feedback, and close coordination so that possible opportunity will be generated and to capture customer confidence and ultimately their trust.
The Project Supervisor will also take the role of facilitator, supporter and strategic planner. It is a senior role which involves overseeing the production or the provision of services to clients. He will make sure an organization is running as well as it possibly can, with smooth efficient service that meets the expectations and needs of customers and clients
Summary of DUTIES AND RESPONSIBILITIES:
The Project Supervisor will ensure the optimal performance of an organization's overall operations, which include;
1. Drive Operational Excellence
- Set the pace by guiding a team's effort to ensure the right processes are being utilized in the right manner.
- Supervise/Manage and direct operations to achieve business targets.
- Make decisions and recommendations when the division is faced the operational difficulties.
- Assist in developing or updating standard operating procedures for all business operational activities.
- Ensure team follows standard operating procedures for all operational functions.
- Supervise and Gude operations team on business operations and problem solving skills
- Recommending quality assurance programs
2. Client Engagement
- Interacting with both internal and external clients to identify current processes that are in place and teaching them about best practices and improvements.
- Build strong relationship by addressing customer issues and complaints in a timely manner.
3. Project Management
- Helping to plan, design, and implement new operational processes. The Project Supervisor is instrumental in process improvement of projects from start to finish.
4. Maintain Strong Industry Knowledge
- Staying abreast of current trends, pricing, and new technology in their industry aids operations consultants in their evaluation and recommendation of new processes.
- Understand business challenges and translate them into process/technical solutions
5. Lead Team
- As a team leader, must oversee the team member's work performance, offering guidance and advice where needed and providing necessary feedback to management.
- Assist in employee appraisals, promotions, compensation, and termination based on the performance review of a team member.
- Provide operational support and guidance to staff.
- Conduct regular meetings with team to discuss about issues, concerns, updates, etc.
6. Accounting and Finance
- Assist in developing operating and capital budget for projects.
- Monitor and control expense according to the allotted budget.
Specific Duties and Responsibilities:
· In-charge of all the service engineers, foreman and leadman.
· Receive job order (J.O.) from Service Manager for works that are related to outside service product.
· Communicate with the customer representative in charge of the service activity to obtain all necessary information that will need in the planning activities and also as an initial communication.
· Confer with the production planner for the availability of manpower, tools, equipment, test instruments and transportation services
· Plans and prepares production schedules for project implementation; draws up master schedule to establish sequence and lead time of each operation to meet delivery dates according to sales commitment or customer needs.
· Analyse equipment specifications, site condition, working condition, scope of activities and allotted time of completion so that the appropriate work method and work schedule will be design.
· Prepare list of all necessary documents, work complying manpower, applicable and fitted tools, equipment and test instrument properly check and tested.
· Submit the list to the production planner to be ready and to be dispatched as schedule.
· Prior to every mobilization he is tasked to assemble the team and introduce the assign field leader/foreman/leadman together with his official authority with discussing the company standard dispatching procedures and mandatory guidelines.
· Daily monitoring with the field leader/foreman/leadmen to update the status of the ongoing projects with proper documentation and approve their several requests including manpower and overtime request.
· Constantly communicating with the customer representative reporting the project development and to hear his side and observation.
· As necessary perform site visit of the on-going project for purposes of validation or meeting with the client either requested or personal action.
· Check, review and approve service reports related to the outside service project and assure its early submission to the customer as it is necessary with respect to the service work rendered.
· Plan for the training, seminars and other program needed that will further improve own personal and team member capability, capacity, skills, work ethics, character and personality.
· Source out for new technology, equipment, test instruments, tools and machines that will further boost the product that being handled.
· Assist the sales team either in the office/plant or outside in the product presentation to educate, enlighten or understand our work method and procedure in relation to the product being handled.
· Other duties as assigned.
SKILLS AND SPECIFICATIONS REQUIREMENTS:
· Good written and oral communications skills
· The ability to plan and manage a project
· Good people skills for working with a range of colleagues and clients
· The ability to lead and motivate a team-LEADERSHIP SKILLS
· Willingness to work long hours
· Willingness to travel
· Can work under pressure
· Familiar with Microsoft MS Project
· Familiar with Customer Relation Management (CRM)
Competencies:
- Data Analysis
- Time Management
- Multitasking skills
- Business Management
- Negotiation
EDUCATION AND QUALIFICATION:
· Electrical Engineering or equivalent
· With at least 2-5 years working experience in a related field
· Candidate must be self-motivated with a tract record of handling projects
Summary of role requirements:
Flexible hours available
1 year of relevant work experience required for this role
Working rights required for this role