Project Coordinator8x8

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit , or follow 8x8 on , , and .
The Project Coordinator will work closely with our Implementation Advisors to prepare comprehensive action plans, including resources, timeframes, and budgets for various implementation projects. You will be responsible for performing various coordinating tasks, like scheduling and assessing risk management, along with administrative duties, like maintaining project documentation. To succeed in this role, the Project Coordinator should possess excellent time management and communication skills, as they will collaborate with both clients and internal teams to deliver results, all while meeting deadlines. The ideal candidate must be able to respond to any challenge that may come their way by being adaptable, self-reliant, and detail oriented.
Responsibilities
Join project meetings with the customer and project stakeholders and present a project plan
Break projects into doable actions and set timeframes
Provide regular updates and keep project stakeholders informed throughout the project
Work with customers via telephone
Follow up with the customer, ensuring that all products and services are delivered on time, and are working as intended
Serve as liaison between customers, partners, 8x8 operations, and on-site support service vendors
Check the scheduled activities of the implementation staff to ensure milestones are achieved on time.
Respond promptly to all customer communication, providing the best possible service experience
Qualifications
Ideally experience in a telecommunication, technology, or IT field
Proven experience as project coordinator
Proven ability to work with teams of professionals with diverse technical and business backgrounds
Ability to plan and manage logistics involving multiple teams
An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
Experience interfacing with business clients, support groups and 3rd parties
Strong organisational and analytical skills that include the ability to respond to changing needs and shifting priorities while minimising project impact
Strong presentation and leadership skills
Strong verbal and written communication skills
#LI-MM1
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the .
View the Participant Poster in | .
View the Right to Work Poster in | .
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. or email us at (Include "Reasonable Accommodation" in the subject line)
For European Job Applicants our Job Applicant Privacy Notice can be found .
8x8

Manila City, Metro Manila
Permanent
Full-time