Project CoordinatorEmerson Electric Asia Ltd. ROHQ

Description
Helps the organization in project management through end to end coordination and delegation of information based on the needs of internal clients. Responsible for administrative and support functions related to delivery of Projects and Educational Services
Responsibilities:
Take part in below project management phases:
Conception, Initiation and Planning
Implementation, Execution and Performance
Project Close
Gather all information needed for a project assigned as per work instruction or scope of work and execute as necessary. This includes:
Check all necessary documents needed to proceed in processing tasks
Creating and managing records in Quickbase, Oracle, My Print Central or any related tool for support
Sending all necessary information to all involved parties (internal or external) that may include forms such as registration forms, flyers, quotations, bid forms
Identifying the required or requested service
Notifying all involved parties - external or internal of project status
Processing invoices, payments, purchase orders and proper bill out
Keep track of the records for each account and making it updated
Provide reports such as but not limited to exit reports, certificates, forecast and other project delivery support documents.
Build relationship with Project Lead, Contractors, Field Service Technician, Sales personnel, Customers, technical support, project engineers, customer service, mentors, trainee and all involved parties to facilitate successful deliver of projects.
Minimal Supervision and escalation needed in performing the tasks
Handle multiple accounts at once and knowledgeable on the project and educational coordination skills matrix.
Generates reports that focuses on the data analysis and performance
Maintain self's proficiency with Cold Chain Products and Services through self-paced learning platform
Performs other functions as may be deemed necessary by and needed to deliver the output guided by the company's vision, mission and employee policies
Provide support to internal and external customers through phone and email channels within the Service Level Agreement
Meet timelines associated with the tasks in an on-time manner and within quality standards
Document all necessary instructions per functions and keep the existing updated
Updating and streamlining processes as to become more accurate and less time consuming
Log all activities regularly and accurately in Quickbase or iTime
Required Skills - Internal
Requirements
Graduate of any 4-year business discipline course
At least 1-year experience in project coordination/ administration, collections and customer service is required
Experience gained from supply chain, engineering and manufacturing related business, plant operations is a plus.
Excellent written and spoken English communication skills
Attention to details and strong organizational skills
Proficient in MS Office Applications (Excel, PowerPoint, Project) and other Business Systems and Tools
Prior experience with QuickBase is a plus
Ability to make decisions in solving issues and concerns
Ability to assume cross-trained function in the event of low utilization
Ability to assume back up functions in the event of skills and capacity constraints
Ability to build long lasting relationships with internal and external customers
Willing to work on schedule required by assigned business unit and customers
Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands
Analytical skills
Problem solving
Customer service