professional csr AgentConcentrix

In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we're disrupting the professional services market. We are absolutely obsessed with making our clients' businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. We are looking for a Customer Care Specialist that shares this mind-set.
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Make that bold move today! Join Concentrix as a Customer Care Specialist!
As a Customer Care Specialist, you will deliver support to the customers and clients of the world's biggest and best brands. You will also be responsible for;
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilize various Concentrix and client-based tools and applications for customer management and servicing
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
Paid training
HMO Benefits after 6 months
Vacation entitlement upon hire
Career pathing and Advancement opportunities
Competitive salary
Monthly performance incentives
Allowances
Join us in Concentrix and BE the Difference for the world's best brands!
At least high school graduate
With or without call center experience
Good English communication skills
Working knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
Work from Home
Entry Level / Junior, Apprentice Customer Service Business Process Outsourcing 1 opening Bachelor's degree graduate
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world's best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Kalibrr

Pasay City, Metro Manila
Permanent
Full-time