product success AnalystRELX

Job Summary:
The Digital Product Success Analyst will work with RX technology (Gtech) to drive product value and ensure the digital event platform maximises value for RX business units (BUs). They will be a link between BUs and product teams, both as ambassadors for our platform, as well as championing a results driven approach to product development requests. This role is vital to the success of RX as a whole in a changing economic and digital landscape.
Accountabilities:
Business Unit Digital Stakeholder Management
Collaborate on training and support material for Business Unit (BU) and RX Operations
Assist APAC BUs in understanding how they can achieve their product goals with RX platforms
Ensure best practice is followed by BUs to maximise the value they get from RX platforms.
Evangelise RX Platforms and act as SME on RX Platforms
Ensure BU's business needs are met
Monitor and improve the adoption of key digital capabilities to maximise value
Product Partnering
Be the voice of the BU digital teams, encourage best practice in bringing products to market
Develop and maintain strong relationships with key RX partners including Product Management, Support, Operations and BU regional teams
Deliver projects which support product development, commercial, legal or technical requirements outside the product teams
Assist with any required governance ensuring regional offices meet global compliance requirements
Essential Skills and Experience:
Experience delivering training outcomes for a global product
Excellent verbal and written communications skills in business English
Experience of supporting internal customers of iteratively built products
Stakeholder management with business stakeholders in globally distributed business units
Experience helping product teams plan for a scaled rollout of their features
Project Management, including risk management and status updates
Experience working with agile product development teams
Experience working with a multi-cultural organisation across time zone and country boundaries
CMS exposure (e.g. Adobe Experience Manager)
Ability to analyse requests for enhancements and ensure they are valuable
Data Analysis including PowerBI and Google Analytic
Experience of writing clear userguides and best practice guides for partners whose first language may not be English
Desirable:
Experience working with the software development lifecycle
Knowledge and experience of Content Management Systems best practices
Knowledge of User Interface Optimisation
Experience working with a matrix organisation
Degree or equivalent academic qualification
Understanding of UX and web/mobile best practices
Basic Web Skills (HTML, CSS, JavaScript)
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Manila City, Metro Manila
Permanent
Full-time