process lead / head, Accounts Payable travel & expenses (t&e) , apacFoodpanda

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives. Up for an exciting new career?
APAC Finance Business Services Team is seeking a highly motivated Accounts Payable (AP), Travel & Expenses (T&E) Process Lead - to help lead and shape AP process for the region.
The AP / T&E Process Lead will report to the Head of APAC Business Finance Services. Based ideally at foodpanda's regional Service Delivery Centre in Phillipines. AP Process Owner will oversee the various aspects of Accounts Payable including but not limited to Travel and Expenses, Corporate AP and Quick Commerce AP.
Responsibilities:
Collaborate with stakeholders to ensure effective and efficient process operations
Expand the AP Delivery for the region
Performance and delivery to AP Process SLA and KPIs
Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc)
Prioritization of AP Transformation projects and providing inputs that will drive process-related investment decisions and implementation
Ensuring the processes are compliant with any regulations and internal controls / risk management measures
Build and manage the AP / T&E service delivery team (both captive and outsourced)
Others:
Sets the strategic direction and Catelogue/Taxonomy maintenance e.g. Vendor Management, Payable Creation, Payment Processing, Reconciliation, T&E, Help Desk/ Inquiry Handling
Manage the development and maintenance of process documentation
Drive standardization across the region
Liaise with relevant stakeholders at Delivery Hero / regional teams (e.g. Procurement, Risk & Compliance) on managing relevant policies and procedures affecting the AP processes
Assess change requests, prepare decision making and foster implementation
Actively help to solve systemic or complex issues and problems in an effective manner
Serve as the point of contact for issues escalation within AP processes
Own and manage the service delivery and performance of the SSC with defined SLAs/KPIs
Work with Transformation & Innovation team to drive continuous improvement of processes and IT enablers,
Support internal and external audits
Requirements:
Basic Qualifications:
University degree in Economics, Finance, Business Management or equivalent
7+ years of relevant accounting/controlling and AP, T&E operations experience, with a degree in Accounting, Business Administration, or Finance.
Comprehensive experience in process design and/or optimization; experience with SSCs
Experience in managing captive teams / outsource providers
25 FTEs combined
Preferred Qualifications / Experiences:
Direct experience within a multi-national environment with a complex regional/country environment
Professional certifications such as CA, ACCA, etc.
Strong communicator with the ability to influence, persuade and drive action.
Process-oriented with an understanding of both financial and operational controls
Proficient in Ariba (Procurement / Accounts Payable) and Concur (Travel & Expenses) systems
Familiar with CRM, ERP (SAP Preferred), Inventory management systems
Familiar with SQL, Tableau or alike
Familiar with Ticketing systems (e.g. JIRA or alike)
Strong analytical skills and who can foresee upstream and downstream impacts
Proficient with Google Suite and/or Microsoft applications for analysis and reporting
Comfortable working in a fast-paced environment with tight deadlines
A creative mindset and a willingness to question assumptions and conventional wisdom. You love creating new systems and solving problems via infrastructure and automation
What we offer
A dynamic and challenging work environment.
A company committed to developing you personally and professionally.
A great working atmosphere with regular company and team events.
A vibrant and international team committed to diversity and inclusion.
Responsibility from day one in a fast-growing and global company.
Other benefits include free food, health and dental insurance, and learning and development opportunities!
foodpanda is operated by the Delivery Hero Group ("DH Group"), the global leader in the food delivery industry, processing over 4 million orders daily, operating in 40+ markets, with over 25,000 employees and approximately 600,000+ restaurants partners worldwide.
Foodpanda

Manila City, Metro Manila
Permanent
Full-time