process excellence sr. AnalystSecurity Bank
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 01/02/2026
Deadline: 07/09/2021
About Security Bank
We are the Philippines' largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016-the Bank of the Year - Philippines by The Banker.
We're changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we're far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As a Process Excellence Sr. Analyst, you will execute Value Stream Transformation and Lean Event projects fostering a culture of sustainable change through the creation and embedding of LEAN, PCD, and Agile methodology, and the supporting framework, to deliver business transformation. You will provide recommendations of solutions, coaching and mentoring to project team to ensure proper execution of project. You'll work directly with key stakeholders in the management of projects, with supervision of Process Excellence Head, and strives to maintain efficiency and quality in the work setting. Also, you will evaluate current business practices, looking for ways to improve productivity, reduce costs, and make the best use of the business's resources.
How you'll contribute
Analyze data on FTE, Cycle Time, Overtime Utilization, volume and any other data relevant to the value stream and/or process by performing value stream and statistical analysis to determine gaps that critically affects the performance of the value stream and/or process and prioritize for review.
Assess in details the current value stream and/or process by determining issues or problems contributing inefficiencies using Lean and Design Thinking tools to determine viable solutions and courses of actions addressing the root cause/s.
Report and document progress of process improvement project by documenting the actual outputs from the activities executed in the project to communicate the project's progress to the Project Team and key Stakeholders through Gate Reviews or Report Out presentations.
Collaborate with Project Management Officer, Solutions Architect, and other relevant groups by seeking inputs and feedback on the current progress of a VST or Lean Event Projects to align any strategic opportunities currently being undertaken by any other project within the organization.
Manage issues and risks considered as potential problems in the execution of project by resolving them quickly and set in place a plan of action to eliminate, reduce or mitigate these issues or risks. Identify and escalate issues that requires immediate action to Sponsor or key stakeholder that has authority in the overall decision to ensure that the project does not deviate to its objectives, time plan, and budget.
Document project progress by making story boards and any critical changes in the agreed original plan as 'Change Requests', assess and provide appropriate recommendations to ensure no deviation in the overall goal or objective of the value stream transformation and/or lean event projects.
Work with the head/manager in defining value stream transformation project's scope and determining what resources are available, estimating time and financial commitment, as well as how to monitor and report the project's progress to achieve the goals and objectives of the project and align with the organization's overall business strategy.
Work with the head/manager to define schedule or project time plan and accurately estimate the tasks duration of the process improvement project by summarizing the work break down structure of activities in completing the project to develop and maintain a realistic schedule.
Assist with the facilitation of Lean Event (Rapid Improvement Workshop, Mini-Lean Event, SPARK or PCD Sessions) workshops to a cross-functional group where the value stream or process is reviewed using Lean and People Centered Design (Design Thinking) Methods or Tools to elicit and/or identify gaps, issues or problems and determine viable strategic and tactical solutions that will eliminate these process wastes.
Streamline and eliminate manual processes by developing innovative solutions (whether basic automation or macro, workflow automation, or robotic process automation) using Agile approach to deliver streamlined service aligned with the customers expectation (both internal and external customer).
Manage multiple Projects across the organization from initiation, execution, and completion to ensure delivery of business transformation to any value stream and/or process deemed with high importance - high impact, aligned with the company's business strategic objectives.
Manages the process performance after solution implementation by recommending performance metrics and measuring how much improvement was sustained by determining the actual benefits realized (soft and hard savings or benefits) to monitor whether project is off-track the target and immediately rectify issues in the implementation once initial outcomes deviates from the project target.
What we're looking for
Bachelor's Degree, any field of study
At least 4 years of related work experience
Preferably with Project Management Professional (PMP) Certification, Lean Six Sigma Green Belt Certified, Scrum Methodology Certified
Has knowledge of the value stream or process mapping, process reengineering, basic Statistics, Lean Six Sigma tools and methodologies, Human Centered Design (Design Thinking) methods.
With strong analytical and problem solving skills; excellent diagramming and communication skills; business process improvement, business analysis, Visio, Lean Six Sigma, data analysis, project management, business process mapping, continuous improvement, change management, and team leadership skills.
Able to work with managers and other employees of the organizations where they provide consulting services; able to facilitate and lead a team; able to work under tight deadlines and use time efficiently to complete project activities assigned; able to build collaborative relationships with different stakeholders.
Security Bank
We are the Philippines' largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016-the Bank of the Year - Philippines by The Banker.
We're changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we're far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As a Process Excellence Sr. Analyst, you will execute Value Stream Transformation and Lean Event projects fostering a culture of sustainable change through the creation and embedding of LEAN, PCD, and Agile methodology, and the supporting framework, to deliver business transformation. You will provide recommendations of solutions, coaching and mentoring to project team to ensure proper execution of project. You'll work directly with key stakeholders in the management of projects, with supervision of Process Excellence Head, and strives to maintain efficiency and quality in the work setting. Also, you will evaluate current business practices, looking for ways to improve productivity, reduce costs, and make the best use of the business's resources.
How you'll contribute
Analyze data on FTE, Cycle Time, Overtime Utilization, volume and any other data relevant to the value stream and/or process by performing value stream and statistical analysis to determine gaps that critically affects the performance of the value stream and/or process and prioritize for review.
Assess in details the current value stream and/or process by determining issues or problems contributing inefficiencies using Lean and Design Thinking tools to determine viable solutions and courses of actions addressing the root cause/s.
Report and document progress of process improvement project by documenting the actual outputs from the activities executed in the project to communicate the project's progress to the Project Team and key Stakeholders through Gate Reviews or Report Out presentations.
Collaborate with Project Management Officer, Solutions Architect, and other relevant groups by seeking inputs and feedback on the current progress of a VST or Lean Event Projects to align any strategic opportunities currently being undertaken by any other project within the organization.
Manage issues and risks considered as potential problems in the execution of project by resolving them quickly and set in place a plan of action to eliminate, reduce or mitigate these issues or risks. Identify and escalate issues that requires immediate action to Sponsor or key stakeholder that has authority in the overall decision to ensure that the project does not deviate to its objectives, time plan, and budget.
Document project progress by making story boards and any critical changes in the agreed original plan as 'Change Requests', assess and provide appropriate recommendations to ensure no deviation in the overall goal or objective of the value stream transformation and/or lean event projects.
Work with the head/manager in defining value stream transformation project's scope and determining what resources are available, estimating time and financial commitment, as well as how to monitor and report the project's progress to achieve the goals and objectives of the project and align with the organization's overall business strategy.
Work with the head/manager to define schedule or project time plan and accurately estimate the tasks duration of the process improvement project by summarizing the work break down structure of activities in completing the project to develop and maintain a realistic schedule.
Assist with the facilitation of Lean Event (Rapid Improvement Workshop, Mini-Lean Event, SPARK or PCD Sessions) workshops to a cross-functional group where the value stream or process is reviewed using Lean and People Centered Design (Design Thinking) Methods or Tools to elicit and/or identify gaps, issues or problems and determine viable strategic and tactical solutions that will eliminate these process wastes.
Streamline and eliminate manual processes by developing innovative solutions (whether basic automation or macro, workflow automation, or robotic process automation) using Agile approach to deliver streamlined service aligned with the customers expectation (both internal and external customer).
Manage multiple Projects across the organization from initiation, execution, and completion to ensure delivery of business transformation to any value stream and/or process deemed with high importance - high impact, aligned with the company's business strategic objectives.
Manages the process performance after solution implementation by recommending performance metrics and measuring how much improvement was sustained by determining the actual benefits realized (soft and hard savings or benefits) to monitor whether project is off-track the target and immediately rectify issues in the implementation once initial outcomes deviates from the project target.
What we're looking for
Bachelor's Degree, any field of study
At least 4 years of related work experience
Preferably with Project Management Professional (PMP) Certification, Lean Six Sigma Green Belt Certified, Scrum Methodology Certified
Has knowledge of the value stream or process mapping, process reengineering, basic Statistics, Lean Six Sigma tools and methodologies, Human Centered Design (Design Thinking) methods.
With strong analytical and problem solving skills; excellent diagramming and communication skills; business process improvement, business analysis, Visio, Lean Six Sigma, data analysis, project management, business process mapping, continuous improvement, change management, and team leadership skills.
Able to work with managers and other employees of the organizations where they provide consulting services; able to facilitate and lead a team; able to work under tight deadlines and use time efficiently to complete project activities assigned; able to build collaborative relationships with different stakeholders.
Security Bank
Other Info
Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Makati City, Metro Manila
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