process Delivery specialist-payroll spanish bilingualCompany:(0856) IBM Business Services

Introduction
Has process knowledge and experience across the business processes supported for their clients; understands a client's strategy, priorities, and operations in the context of daily operational activities. This role is required to conduct daily process transactions, develop and implement process and operational improvements to meet client and IBM requirements. These professionals require skills in business operations, process management and compliance and an understanding of the process best practices and tools to execute their client's core business processes. Uses judgment in choosing task-routine. Skills:
Environment:
Experience in several main activities and working knowledge of interrelated activities. Awareness of department activities.
Communication/Negotiation:
Exchanges general business, customer technical information. Seeks or gives explanations and verifies comprehension.
Problem Solving:
Use specialized tools, techniques, procedures to identify, understand, and resolve various job-related problems. May recommend adjustments or improvements to established.
Contribution/Leadership:
Responsible for a variety of tasks within well established procedures. May set work schedules individually, or as a team member. Activities are subject to general instruction or direction. Provides practical assistance.
Impact on Business/Scope:
Accountable for individual results and for the impact of the results on the team and on interrelated activities.
Your Role and Responsibilities
•Prepare, review, and/or post journal entries for accurate record keeping
•Prepare various reports and analysis as needed to support Payroll department
•Prepare general ledger account analysis and reconciliation of payroll related to GA accounts
•Prepare and maintain payroll accounting records for efficient access to information
•Examine, review, and interpret payroll accounting records to ensure accuracy
•Respond to inquires related to payroll for decision making process
•Understands month-end accounting close process and submits entries for approval to close each month
•Requires ability to process complex time sensitive data and information from multiple sources, make decision based on this data, and to effectively communicate the related required actions.
Required Technical and Professional Expertise
You possess at least a Bachelor's/College Degree, Psychology / Human Resource Management, Business Studies/Administration/Management or equivalent
Above average to excellent communication skills required in English and Spanish
At least 2-3 years of related experience
Amenable to work on a client-based schedule
Preferred Technical and Professional Expertise
Knowledge of and experience with SAP, Peoplesoft, and other HRMS applications is an advantage
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