premium airline Customer specialist | pioneering account (wave 1)TDCX Philippines
Workplace: MetroManila, Manila, Pasig
Salary: PHP 34,000
Work form: Full time
Posting Date: 07/11/2025
Deadline: 24/01/2021
Job description
Salary Details
PHP 34,000
Job Address
21/F-26/F Robinsons Cyberscape Gamma Topaz and Ruby Roads Ortigas Center, Pasig City
Job Description
Join TDCX and be interviewed in the comforts of your home!
Are you a customer service Rockstar who wants to be part of our pioneering team for a premium airline account? Are you passionate, driven, and can deliver outstanding customer service experience?
We are looking for a Customer Service Representative to join our growing family. Come home and start your #BeHappier journey with TDCX today!
Top reasons to work here:
January 2021 start date
Above-industry average salary. Earn up to PHP 40K monthly!
Group life insurance starting on Day One
HMO benefits on Day One + 1 free dependent after 6 months
Monthly performance bonuses upon regularization
25% Night differential rate (higher than the industry average!)
15 Sick Leave credits with cash conversions
15 Vacation Leave credits with carry over
Premium & Instagrammable workspaces
Free overflowing coffee and cookies
Learning courses to help you grow
Career development programs
Engagement activities like free food day, raffles, birthday treats, anniversary gifts, contests and much more!
What is your mission?
As a Customer Service Representative, you will be working with our Premium Airline Account to deliver #happier customer experience. You will handle phone-in / chat enquiries of current and prospective members.
You are also required to perform these job functions:
Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets, and effecting changes to schedules
Maintain member accounts whenever there are changes in their profiles
Send program-related collaterals and forms
Advise on latest promotions and mechanics
Manage feedback/ complaints and liaise with backend support to resolve members’ issues
Involve in ad-hoc projects
Meet daily KPI requirement
Who are we looking for?
Completed at least 2 years in college
At least 1 year of BPO work experience in an international airline account or booking/reservations/ticketing for a travel account
Preferably with GDS experience
Strong analytical skills to identify cause of problems & recommend solutions
Strong verbal and written English communication skills
Amenable to work in rotating shifts
Can work in Ortigas Center, Pasig City or Sheridan, Mandaluyong City
How to Apply?
Online. Send your application through Jobstreet and expect a call from our Talent Acquisition team within 24-48 hours.
Job Requirements
1 year of BPO work experience in an international airline account or bookingreservationsticketing for a travel account , Amadeus experience
Job Type
Customer Service/BPO
Working Hours
09:00 AM to 06:00 PM
You need to login to apply for this job
PHP 34,000
Job Address
21/F-26/F Robinsons Cyberscape Gamma Topaz and Ruby Roads Ortigas Center, Pasig City
Job Description
Join TDCX and be interviewed in the comforts of your home!
Are you a customer service Rockstar who wants to be part of our pioneering team for a premium airline account? Are you passionate, driven, and can deliver outstanding customer service experience?
We are looking for a Customer Service Representative to join our growing family. Come home and start your #BeHappier journey with TDCX today!
Top reasons to work here:
January 2021 start date
Above-industry average salary. Earn up to PHP 40K monthly!
Group life insurance starting on Day One
HMO benefits on Day One + 1 free dependent after 6 months
Monthly performance bonuses upon regularization
25% Night differential rate (higher than the industry average!)
15 Sick Leave credits with cash conversions
15 Vacation Leave credits with carry over
Premium & Instagrammable workspaces
Free overflowing coffee and cookies
Learning courses to help you grow
Career development programs
Engagement activities like free food day, raffles, birthday treats, anniversary gifts, contests and much more!
What is your mission?
As a Customer Service Representative, you will be working with our Premium Airline Account to deliver #happier customer experience. You will handle phone-in / chat enquiries of current and prospective members.
You are also required to perform these job functions:
Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets, and effecting changes to schedules
Maintain member accounts whenever there are changes in their profiles
Send program-related collaterals and forms
Advise on latest promotions and mechanics
Manage feedback/ complaints and liaise with backend support to resolve members’ issues
Involve in ad-hoc projects
Meet daily KPI requirement
Who are we looking for?
Completed at least 2 years in college
At least 1 year of BPO work experience in an international airline account or booking/reservations/ticketing for a travel account
Preferably with GDS experience
Strong analytical skills to identify cause of problems & recommend solutions
Strong verbal and written English communication skills
Amenable to work in rotating shifts
Can work in Ortigas Center, Pasig City or Sheridan, Mandaluyong City
How to Apply?
Online. Send your application through Jobstreet and expect a call from our Talent Acquisition team within 24-48 hours.
Job Requirements
1 year of BPO work experience in an international airline account or bookingreservationsticketing for a travel account , Amadeus experience
Job Type
Customer Service/BPO
Working Hours
09:00 AM to 06:00 PM
You need to login to apply for this job
Other Info
NCR, Metro Manila, Pasig, Philippines
1 Year or less
Full-time
PHP 34,000
Bachelor's / College Degree
100 Vacancies
1 Year or less
Full-time
PHP 34,000
Bachelor's / College Degree
100 Vacancies
Submit profile
TDCX Philippines
About the company
TDCX Philippines jobs
21/F-26/F Robinsons Cyberscape Gamma Topaz and Ruby Roads Ortigas Center, Pasig City
Position premium airline Customer specialist | pioneering account (wave 1) recruited by the company TDCX Philippines at MetroManila, Manila, Pasig, Joboko automatically collects the salary of PHP 34,000, finds more jobs on Premium Airline Customer Specialist | Pioneering Account (Wave 1) or TDCX Philippines company in the links above
About the company
TDCX Philippines jobs
21/F-26/F Robinsons Cyberscape Gamma Topaz and Ruby Roads Ortigas Center, Pasig City