PI Troubleshooter (h/f) 6ALSTOM Transport Constructions Philippines Inc.

Job Description
Req ID:183845
We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
For our Melle location we are currently looking for a motivated and enthousiastic PI Troubleshooter
PURPOSE OF THE JOB
Troubleshooting of Alstom products at customer site in order to ensure their availability.
Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel.
KEY RESPONSABILITIES:
Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
Carry out Fleet check activities
Reports & register any deviation (failure/event) in Failure Management data base including configuration data
Support operation helpdesk
Apply & enforce Alstom & customer EHS & security rules and relevant PI processes on customer site
Execute test & troubleshouting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
Support Implementation Field Modifications (FM operator), if required
Support specific technical investigations by Engineering or internal/external Suppliers
Recommends preventative and corrective actions
Instructs and directs operators in field modification and repairs if needed
Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed
Conducts peer reviews of PI activities and provide technical leadership if requested
Achievement of contractual availability (milestone) targets
Characterization of K1S/K2/K3 issues on time
Completeness and Quality of failure/event diagnosis/data recorded in Defect Management data base
Availability of configuration update data
Audit results (internal and external)
Customer satisfaction of technical expertise
Compliance with EHS rules and work-related processes
QUALIFICATION:
Certified Technician or Undergraduate in technical area (mechanical or electrical/electronics)
Min. 2 years of technical troubleshooting/investigation experience (mechanical or electrical / electronic)
Strong PC knowledge and be able to do software updates on the vehicles
Minimum IT knowledge, knowledge of Maximo is a benefit
EHS knowledge and exposure, internal EHS training
Strong Product knowledge
Railway Safety/Product liability
Engineering knowledge
Able to work in shifts (day/night) and weekend
Fluent Dutch and knowledge of English
If you are interested, apply now!
We thank all applicants for their interest however, only those under consideration will be contacted.
An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals.
Job Type:Experienced