ph People advisor (au)TSA Group

Company Description
Who are we?
TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.
We're a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and communicate with brands.
What should you expect from us?
Competitive Salary package
Monday - Friday, 7:30am - 4:30pm work shift
Hybrid work pattern
HMO coverage with free dependent
Life Insurance Coverage
Australian Telco Account with the chance to grow with major partnerships in Australia and in the Philippines
We promote within the company! Look no further to take the next step in your career
Awesome R&R daily floor prizes, major cash giveaways, social events like end of year parties; there's always something fun to get excited about!
Fixed Term (6 mos.)
Job Description
What will a normal day look like?
The People Advisor is responsible for the day-to-day management of a variety of HR and safety functions throughout most of the employee life cycle including employee relations, performance management and development, coaching, workplace health and safety, workers' compensation, fitness for work, employee engagement, organisational culture, reward and recognition.
The People Advisor will work closely with leaders and stakeholders to provide advice and coaching on all people related matters. Under the guidance of a People Operations Business Partner the role will assist with HR projects, policies/procedures and continuous improvement initiatives to ensure changes are implemented successfully across the business.
Qualifications
Essential
⦁ A minimum of 3 years' experience as a HR generalist interfacing directly with employees and leaders in a challenging and fluid environment.
⦁ Demonstrated capability to support an Australian portfolio and an understanding of Australian culture and ways of working
⦁ Ability to manage and prioritise a high volume of work effectively and efficiently
⦁ Sound understanding of Australian human resources/employee relations and safety legislative and regulatory environment
⦁ Sound understanding of contemporary human resources good practice and an ability to implement or adapt to suit TSA Group.
⦁ Demonstrated ability to influence with both internal and external stakeholders
⦁ Excellent coaching skills
⦁ Excellent problem-solving skills
⦁ Excellent organisational skills
⦁ Teamwork skills and ability to work autonomously
⦁ Flexibility and adaptability
⦁ Superior English communication/negotiation skills (written and verbal)
⦁ Analytical skills and an ability to use appropriate data to underpin decision making
⦁ Facilitation and training skills
⦁ Experience with a HRIS and Microsoft 365 suite
Desirable
⦁ Experience BPO environments
⦁ Experience with CHRIS21
⦁ Employee engagement experience
⦁ Intermediate and above Microsoft Excel skills
Additional Information
Additional information
At TSA, the health, safety and well-being of our team is our number one priority! In response to the COVID-19 pandemic we have introduced a number of robust practices to keep our team safe, such as; physical distancing measures, control measures for our visitors, temperature testing, isolation requirements where applicable and so much more.
We take our responsibility to protect the health and well-being of our team and our community very seriously.
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TSA Website
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Philippines Office address:
14F Five E-com Center, Harbor Drive, Mall of Asia Business Complex, Pasay City, Metro Manila, Philippines 1300
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TSA Group

Pasay City, Metro Manila
Permanent
Part-time