performance insights AnalystResultsCX

Our Performance Insights Analyst is responsible to find, evaluate and analyze data to provide actionable financial impacting insights. In this role you will:
Provides superior customer service
Defines problems, collects data and establishes facts to draw conclusions
Delivers final readouts and explains analytical methods
Acts as expert in data searching
We are looking for someone who has:
Bachelor Degree in Math, Statistics, Economics or related
Minimum 1 year experience in Call Center Operations and Analytical roles
Proficient and effective English verbal and written communication skills
Proficient with Windows and Microsoft Office products
Excellent analytical, problem solving and troubleshooting skills
Strong drive to complete urgent requests
2 years Call center Analyst experience Experience is preferred.
About ResultsCX
We encourage our people to "expect greater", reach further and live up to their individual potential. As a leader in the customer service call center industry we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, ResultsCX could be right for you!
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.
ResultsCX

Pasig City, Metro Manila
Permanent
Full-time