people application AdministratorSolarWinds

Overview
N-able is seeking a People Application Adminstrator to join us on this exciting journey! The People Application Adminstrator will contribute as the data management point of contact (POC) for the People team and stakeholders, ensuring all data entered in the system are accurate and in compliance with N-able processes, guidelines, and standards. This person will coordinate with senior team members on data audits and observes established protocols in changing and/or updating employee's record.
Responsibilities
Conduct business requirements gathering and analysis to identify data changes. Manage data changes via HR transaction, mass load, or correction workflow.
Conduct pre- and post-validation of data to ensure accuracy. Collaborate with the data audit POC in identifying and implementing preventive and corrective actions.
Triage with People Operations, SMEs, or key consultants and troubleshoot data issues if needed. Perform root cause analyses in identifying data issues.
Document processes and results and identify continuous improvement measures to streamline data change processes.
Manage and work to resolve tickets. Provide timely and accurate responses to customers.
Provide assistance in HRIS maintenance for the review, testing, and implementation of system upgrades, releases, or patches.
Maintain awareness of current trends in HRIS with a focus on service delivery and support, value, enterprise applicability, and applying key technologies. Examine trends in information systems training, materials, and techniques. Participate in user group meetings and conferences.
Provide support to department projects, including gathering requirements, collaborating with key stakeholders, and ensuring timely completion of deliverables.
Handle timekeeping and partner closely with payroll on the submission of validated timesheets. Coordinate with timesheet approvers to ensure timely submissions. Troubleshoot timekeeping system issues when necessary.
Serve as a key liaison with third parties and other stakeholders (e.g., US and international payroll).
Provide functional support including researching and resolving system problems, unexpected results, or process flaws.
Perform scheduled activities and recommend solutions or alternate methods to meet requirements.
Qualifications
Strong understanding of HR processes and data
Knowledge of automated and integrated human resource information systems
Solid understanding of HRIS database design, structure, functions and processes, and experience with database tools
Experience in information systems applications, designs, and computer platforms (i.e., relational databases, report writing, word processing, spreadsheets, presentation applications, etc.)
Excellent interpersonal skills to effectively communicate and develop working relationships with People staff, staff from other N-able divisions, and vendors
Proficient with MS Office Suite
Hands-on configuration experience in human capital management modules
Strong analytical and listening skills required to understand, review, analyze, and recommend changes to existing processes
Excellent organizational skills and attention to detail required to ensure data integrity, manage multiple and competing deadlines, and ensure adherence to company policies, procedures, and guidelines
Ability to think creatively to resolve challenges, and develop solutions
Ability to lead and develop effective training and evaluation sessions for all levels of users
Preferred Qualifications
Minimum of 5 years' experience working with HR to include a minimum of 3 years' experience with HRIS administration
Minimum of 3 years' experience with MS Excel
Bachelor's degree or equivalent combination of education and experience
SolarWinds

Morrisville, NC Fort Bonifacio, Makati City, Metro Manila
Permanent
Full-time