Payroll specialist iiiCeridian

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our brand promise - Makes Work Life BetterTM - is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today's borderless, flexible, and skills-based work world.
Dayforce is Ceridian's award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Philippines
About the Opportunity
Provide quality and efficient Payroll, Benefits, and HR administration to Ceridian's customers.
What you'll get to do
Perform a full range of customer out-sourced activities within Ceridian's Managed Services offering, in a quality and efficient manner. This includes, but is not limited to the management and maintenance of:
New Hires and Terminations,
Leave Administration,
3rd party maintenance (unions, workers compensation, pension and benefit providers,)
Reporting
Liaise with 3rd party vendors and government agencies
Calendar of Events
Change Controls
Inquiry Management and Issue Resolution activities,
Year End (forms processing, monthly, quarterly, and annual balancing),
Tax and Remittance filing / reconciliation,
Process documentation
Maintaining a working knowledge of legislative requirements and changes.
Establish and maintain a deep understanding of customer's requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.
Communicate effectively and consistently (in writing and verbally) to customers, employees, internal partners, 3rd party vendors in accordance with SLAs.
Deliver on established quality targets and continually review processes and tools with an aim to improve and optimize service experience.
Work cooperatively and collaboratively with others to meet customers' needs.
What's in it for you
Develop deep technical expertise and gain valuable business/industry related experience
Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you're living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events
Skills and experience we value
3+ years payroll experience preferably in a high volume payroll operations environment
Previous customer service experience working in a deadline driven work environment required.
PCP Certification (or obtained within 18 months of employment)
Strong written and verbal communication skills using a variety of media dependent on the situation
Proven knowledge of PC literacy and software usage, ideally Word, Excel and the Internet
Benefits Administration experience is an asset
#Li-Recruiter
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.
Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.
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