payments processing AnalystPentasia

PAYMENTS PROCESSING ANALYST
As a Payments Processing Analyst, you will be responsible for making sure that payment requests, both in and out of customers' accounts, are evaluated and processed on time. You will also be responsible for ensuring that established policies and procedures relating to fraud prevention are followed.
Reliable, problem-solver, excellent analytical skills, acute attention to detail, and good communication and interpersonal skills are essential qualities for this key role.
Main Duties and Responsibilities:
Ensuring all payment transactions are processed accurately and in a timely manner, complying with all standard operating procedures
Perform various checks to prevent fraud, abuse, money laundering and escalate suspicious cases accordingly to the responsible departments and maintain a professional communication channel throughout
Verifying all internal and external reports are recorded and matched accurately
Respond to all payments related queries sent through different communication channels and make sure that information provided is always accurate
Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players
Ad hoc tasks when required by the Team Leader
Skills and Qualifications:
Candidate must possess at least Bachelor's/College degree in any field
Previous experience within the casino or sports betting industry is not required but would be a big plus
Good verbal and written English communication skills
Basic office skills including knowledge of Microsoft Word and Excel
Willingness to be trained and can easily adapt to changes and developments
Has an analytical mind with a high level of attention to detail
With great sense of responsibility and care in dealing with confidential information
Pentasia

Manila City, Metro Manila
Permanent
Full-time