MedSpecialized, Inc. is looking for a Patient Portal Implementation Specialist!
General Description: The Patient Portal Implementation Specialist is responsible for customizing and preparing the patient portal to client requirements as well as providing them the necessary training.
Work Schedule and Arrangement: 9 PM - 6 AM PHT / 11 PM - 8 AM PHT
Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities:
Communicate with the client to obtain the basic portal requirements.
Set up patient portal after retrieving the needed requirements.
Coordinate with appropriate teams (EHR, VAS Implementation, App Team, Deployment Team) to finish the project on time.
Use initiative in completing the tasks like clinic website, logo, etc.
Always keep the PM, TL, Team email on the loop when communicating with client POC.
Understand the flow for New Patient Flow and Established Patient flow depending on the clinic specialty.
Report to TL regarding the status of the project.
Perform QC correctly.
Replace the preloaded email templates with the correct letter templates.
Update the tracker.
Submit any cases/bugs/IERs in MEM and assign it to the appropriate team/member.
Prepare the portal prior to the training session.
Train the client and provide a copy of the training video to the client.
Perform an extra mile.
Requirements:
College graduate of any IT or medical related program
More than 6 months of BPO experience
More than 3 months of IT experience
Basic knowledge on Apache,SSL Certificate & HTML
Background in HTML/website design
Confident, has high self-esteem, and must be tech savvy
Excellent English communication skills
Basic knowledge of medical terminologies
Easy going and independent
Can work with less supervision
Physically fit to work in a BPO setting
Willing to work in our Cebu IT Park office at least once a week
Willing to work during holidays and weekends
Salary and monetary benefits (in PHP):
Monthly salary of 22,000 - 23,000
New hire bonus of 5,000
Perks and other benefits:
Paid Training Period
All national Philippines and USA holidays are observed
Paid time off-public holidays, vacation, and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Covid-19 Vaccine Access
Relocation allowance for new hires (from Outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)
Our Recruitment Process: * Candidate Application Form
General Assessment
Initial Interview (Virtual)
Final Interview (Virtual)
Job Offer
Training
Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.
PRO TIP: prepare for that interview and impress the hiring managers!
For more information about our company, visit our website:
Powered by JazzHR
MedSpecialized, Inc
General Description: The Patient Portal Implementation Specialist is responsible for customizing and preparing the patient portal to client requirements as well as providing them the necessary training.
Work Schedule and Arrangement: 9 PM - 6 AM PHT / 11 PM - 8 AM PHT
Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities:
Communicate with the client to obtain the basic portal requirements.
Set up patient portal after retrieving the needed requirements.
Coordinate with appropriate teams (EHR, VAS Implementation, App Team, Deployment Team) to finish the project on time.
Use initiative in completing the tasks like clinic website, logo, etc.
Always keep the PM, TL, Team email on the loop when communicating with client POC.
Understand the flow for New Patient Flow and Established Patient flow depending on the clinic specialty.
Report to TL regarding the status of the project.
Perform QC correctly.
Replace the preloaded email templates with the correct letter templates.
Update the tracker.
Submit any cases/bugs/IERs in MEM and assign it to the appropriate team/member.
Prepare the portal prior to the training session.
Train the client and provide a copy of the training video to the client.
Perform an extra mile.
Requirements:
College graduate of any IT or medical related program
More than 6 months of BPO experience
More than 3 months of IT experience
Basic knowledge on Apache,SSL Certificate & HTML
Background in HTML/website design
Confident, has high self-esteem, and must be tech savvy
Excellent English communication skills
Basic knowledge of medical terminologies
Easy going and independent
Can work with less supervision
Physically fit to work in a BPO setting
Willing to work in our Cebu IT Park office at least once a week
Willing to work during holidays and weekends
Salary and monetary benefits (in PHP):
Monthly salary of 22,000 - 23,000
New hire bonus of 5,000
Perks and other benefits:
Paid Training Period
All national Philippines and USA holidays are observed
Paid time off-public holidays, vacation, and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Covid-19 Vaccine Access
Relocation allowance for new hires (from Outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)
Our Recruitment Process: * Candidate Application Form
General Assessment
Initial Interview (Virtual)
Final Interview (Virtual)
Job Offer
Training
Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.
PRO TIP: prepare for that interview and impress the hiring managers!
For more information about our company, visit our website:
Powered by JazzHR
MedSpecialized, Inc
Other Info
Cebu City, Cebu
₱22,000-23,000 per month
Permanent
Full-time
₱22,000-23,000 per month
Permanent
Full-time
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Medspecialized, Inc.
About the company
Medspecialized, Inc. jobs
Size: From 501 to 1000 employees
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Position patient portal implementation spe cialist recruited by the company Medspecialized, Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Patient Portal Implementation Specialist or Medspecialized, Inc. company in the links above
About the company
Medspecialized, Inc. jobs
Size: From 501 to 1000 employees