patient journey p artner (pjp) (contingent)Roche Pharmacutical Holding

Job Description
The Position
JOB PURPOSE
Health care is changing: Radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending. As a result of all these, the needs of our stakeholders continue to evolve.
The Patient Journey Partner (PJP) is at the center of the new Roche organization, reiterating our new and evolved role in society - from mostly offering world-class medicines towards much more partnering, innovating and leading health system transformation. By doing so the PJP will be directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organization, faster.
The PJP is an empowered leader and the primary point of contact of Roche. She or he partners closely with all stakeholders directly touching the patient journey across Disease Areas gaining a deep understanding of their needs in order to connect Roche's capabilities to co-create meaningful solutions, customized based on the level of maturity of institutions in partnership with HSP (Healthcare System Partner) based on overall strategic goals. The PJP is a patient journey expert across therapy and disease areas, and is a patient journey strategy owner. She or he works together with other PJPs leveraging synergies across ecosystems.
JOB ROLE
Senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have an improved impact on the patient journey.
Acts as a trusted partner and is the primary point of contact for HCPs and medical societies in hospital institutions to partner with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value to patients and the community.
Focus on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem. Generates insights from regular market and HCP engagements, including customer visits, market and data analytics, to identify gaps and opportunities, to translate to solutions.
Acts as a trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche.
Share the patient and stakeholder community needs internally to Roche, prioritizes and secures resources, and drives solutions that deliver outcomes faster.
Contribute, and co-develop the disease and therapy area strategies of the affiliate.
Stewards Roche's products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
Drive PHC and works with HSPs for enablement. One Roche is his/her mindset and is a must-win.
Acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.
Works with key stakeholders to unlock possibilities for patients across the best solutions (i.e. Roche products and treatments, One Roche integrated solutions, accessibility and availability of products, PSPs, among others).
Connects ecosystem stakeholders to help them make faster and better treatment decisions and ensures regular engagement with identified priority stakeholders.
The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs and HSPs, Quality, Supply Chain, Finance, etc.
Ensure great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.
Accountable for delivering outcomes in therapeutic areas within the ecosystem.
Drive open key accounts and help list Roche products in the institution's formulary (when necessary).
WHO ARE YOU
System thinker and deep listener.
Excellent stakeholder engagement skills including partnering with TAEs (Therapy Area Experts), PAGs (Patient Advocacy Groups), Medical Societies and private organizations is highly desired.
Experience in both formulating cross functional strategies and orchestrating cross-functional teams is highly desired.
Strong business acumen with desired expertise in commercialization, medical and customer experience excellence.
Able to understand and leverage digital means and tools is an advantage.
Deep experience in agile ways of working is desired.
Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level.
Broad understanding of Roche's present portfolio and future pipeline, such that they can work on future-based solutions.
Robust understanding of medical affairs strategies and tactics including clinical research.
This is a Contingent role.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.