partner success Manager8x8

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
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The Partner Success Manager is responsible for tactically driving opportunities through the sales cycle for a specific subset of Sub-Agents and Resellers in respective territories. These activities are performed primarily via telephone, in-market meetings, and email. The Partner Success Manager will actively participate in coordinated sales calls with the partners and sales teams. The Partner Success Manager will be expected to meet or exceed the target quota and KPI metrics. This is a full-time position.
Responsibilities
Responsible for sales opportunities from Sub-Agents and Resellers; works closely with cross-functional teams in qualification and opportunity management
Maximizes coverage within a defined market and penetrates organizations with an 8x8 value proposition and resources.
Initiates telephone and email onboardings and re-boardings of partners to introduce and reacquaint sellers with available 8x8 resources, people, and process
Provides support to Partners including follow up, product information, quotations, and closures while maintaining a high level of knowledge on all products, programs, and promotions
Manages and maintains funnel via Salesforce
Provides accurate forecasting to regional leader for inclusion in the overall regional forecast
Works with Deal Desk as needed by preparing requests for pricing consideration
Understands the partner portal and can articulate the usage and benefits for partners
Qualifications
3-5 years of experience proven success in consistently achieving goals in Channel Sales or similar work experience
Extremely well organized with strong attention to detail
Technologically savvy; including familiarity with Google Workspace, and Salesforce
Uses logical, practical, and systematic approaches to problem-solving
Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints
Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude
Creative problem-solving skills in assessing customer issues, identifying possible solutions, then implementing long-term strategy solutions
Thrive in an environment that values high efficiency, personal dependability, and organizational commitment
Ability to articulate well over the phone
Recruits new partners in the territory to accelerate the growth of 8x8 in the Region
Can demonstrate expertise in Channel Sales or similar work experience
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8x8

Manila City, Metro Manila
Permanent
Full-time