part-time Customer Service Assistant (omni - voice, chat and email) for a junk removal servicesLTVplus

Part-Time Customer Service Assistant (OMNI - Voice, Chat and Email) for a Junk Removal ServicesF734Is This YOU? Then We Want to Meet You!
At least 1 year and above years of experience
Team Player - Ability to collaborate effectively with colleagues, contribute to team goals, and maintain a positive work environment.
Excellent Customer-Centric Communication Skills - Strong written and verbal communication skills to engage with customers professionally and empathetically across multiple channels.
Mental Fortitude - Resilience and the ability to stay calm, focused, and professional in high-pressure situations.
Multitasking Ability - Capability to handle multiple communication channels (Emails, SMS, Calls) simultaneously while efficiently managing ad-hoc tasks.
Attention to Detail - Ensuring accuracy in responses, documentation, and task execution to maintain high-quality service.
Time Management & Prioritization - Ability to manage workload efficiently, meet deadlines, and prioritize tasks effectively.
Problem-Solving Skills - Quickly identifying issues and providing effective solutions to enhance customer satisfaction.
Tech-Savviness - Comfortable using multiple digital tools, CRM systems, and communication platforms to handle customer interactions.
Adaptability & Flexibility - Willingness to adapt to changing processes, customer needs, and business requirements.
Experience in Customer Support or a Similar Role - Prior experience in a customer service, call center, or support role is a plus.
If this sounds like you, then you're just who we're looking for to join our team!🌟 Who We Are:
At LTVplus, we're all about delivering WOW-worthy customer experiences for brands worldwide. We're a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.📋 Your Mission Will Be To:
Will handle customer service tasks, ad hoc tasks such as calling customer's or loaders back to ensure order completion.
Basic sales. (10 items or lower) They'll be doing Customer Service, Dispatch, and Basic Sales - Universal Agent.
🖥️ Tech Checklist - Gotta Have It!
Software/platforms required: Kustomer, Guru, Sys_Admin
Team Player
Excellent Customer-Centric Communication Skills
Mental Fortitude
Multitasking Ability
Attention to Detail
Time Management & Prioritization
Problem-Solving Skills
Tech-Savviness
Adaptability & Flexibility
Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?Note: Only shortlisted candidates will be contacted.HOOP: 7:30 a.m.- 11 p.m. ET, Mon-Sun
LTVplus

Makati City, Metro Manila
Permanent
Part-time