over the phone interviews! Customer Service Representative - premium airline accountNeksJob Philippines

Description
Qualifications
-Completed at least 2 years in college
-1 year of BPO work experience in an international airline account or booking/reservations/ticketing for a travel account
-Preferably with GDS (Global Distribution System) experience
· Amadeus GDS
· Sabre GDS
· Galileo GDS
· Worldspan GDS
· Apollo GDS
· Abacus GDS
· Pegasus GDS
-Strong analytical skills to identify cause of problems & recommend solutions
-Strong verbal and written English communication skills
-Amenable to work in rotating shifts
-Can work in Ortigas Center, Pasig City or Sheridan, Mandaluyong City
Job Description
- Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
- Ensure all responses to customers and clients are given with sincerity and compassion.
- Ensure that all customer inquiries are rightfully attended to on a timely basis
- Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes

₱ 37,000.00 monthly ·  Pasig, National Capital Region ·  Today, 10:41 AM
Work type
Full Time