order to cash AnalystIbm

Introduction
As an Order to Cash Analyst at IBM, you will help reinvent businesses and industries by developing and utilizing specialized knowledge of industry-specific and cross-industry competitive strategies. You'll manage complex components of an engagement, working closely with clients and their customers to understand their pain points. Your strategic recommendations will drive change in a digitally-enabled era and give you the opportunity to collaborate with highly talented IBMers. Are you ready?
Your Role and Responsibilities
As a Order to Cash Analyst, you will be able to do the following tasks/functions:
Create and distribute periodic or one-off OTC reports
Prepare user requirements documentation
Collaborate with business users
Maintain reporting platforms
Participate in AR Meeting to understand reporting requirements
Create and update Desktop Procedures (DTP) or Work Instructions
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Required Technical and Professional Expertise
Good working knowledge of Order to Cash processes
Excellent Microsoft Excel skill
Strong quantitative problem solving and analytical skills
Have an eye for details
Training in Power BI
Training in Data Analytics
Preferred Technical and Professional Expertise
Experience in performing designing Accounts Receivable reports
Knowledge of SAP or BPCS/AS400 or any ERP is an advantage
Experience in handling customer inquiries is an advantage
Similar work experience of at least two years especially in a BPO or similar fast-paced setting
IBM

Naga City, Camarines Sur
Permanent
Full-time