order fulfillment AssociateCurated

is on a mission to help people find exactly what they're looking for
Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine - shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.
Curated is the home of America's biggest community of Real Experts
Real Experts aren't sales assistants. They're people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience - they're not proficient in tennis, they're fluent in it.
Making high-stakes purchases easier is only the beginning
Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.
It's why customers are obsessed with Curated - and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.
We're looking for people with prior order fulfillment experience. As a Fulfillment agent, you will assist in placing and verifying online orders. You will also monitor our orders folder in the email app (Freshdesk) for updates from the suppliers/partners and tracking or shipment updates. Lastly, you will be reaching out to suppliers/manufacturers to place orders (call-to-order) and get updates for our existing orders.
Customer service experience is a must. At least 1-3 years of contact center experience.
High level of attention to detail and accuracy, with a dedication to quality.
Hands-on experience in using any CRM or software for database management is advantageous.
Interpersonal skills to work well within a team environment.
Ability to follow existing company policies and procedures
While these qualifications are typical of a strong candidate, they are not exhaustive and not required unless noted. We take a holistic approach to hiring and would love to connect if this role sounds interesting to you!
About Curated
Curated was founded in 2017 to humanize online shopping. Backed by , , and , we've built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.
Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere.
Curated is an equal opportunity employer. We encourage candidates of all backgrounds to apply, as we strive to build a marketplace that serves every demographic with the highest level of quality and respect.
Curated

Manila City, Metro Manila
Permanent
Full-time