operations Team Leader - document & business solutionsJPMorgan Chase

Job Description:
Provides support in ensuring department meets the goals on daily basis.
Makes sound operational decisions.
Perform Business Information Reporting.
Perform/Manage processing and deployment of RSA token requests.
Respond to customer enquiries and feedback and provide daily reporting to GBDS management including POY (Point of You) reporting.
Understands the functions and capabilities of various departments and uses those resources effectively.
Uses data to improve productivity.
Perform data mining, analysis, and reporting relevant to DBS internal functions as well as Line of Business requirements; of which liaising with various internal teams to provide appropriate information concerning expense charges.
Build collaborative relationship within the organization.
Perform ad hoc activities required by DBS.
Qualifications:
High school diploma or general education degree (G.E.D.); college degree preferred
Prior experience for at least 1 year, preferred.
Proficient in MS Office Application (Word, Excel, Outlook, PowerPoint etc.)
Must have the ability to do the jobs and quickly gain a working knowledge of those jobs.
Must demonstrate strong technical knowledge and ability to lead and motivate others.
Must have knowledge of or be able to learn safety rules and procedures, operating, maintenance, and technical policies and procedures.
Must be able to relate effectively with others at all levels of the organization.
Must be process-oriented.
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
JPMorgan Chase

Philippines
Permanent
Full-time