Operations ManagerSupport Shepherd

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES
Job Title: Operations Manager
Schedule: Monday - Friday 8:00 AM -5:00 PM CST (10 PM - 7:00 AM PH Time)
Salary Range: 900 to 1,500 USD per month
About the Job:
We're currently in search of an Operations Manager who will partner with the Operations Director with the day-to-day internal operations of the business. The person in this role will utilize Executive Assistant experience to enhance organizational efficiency and success with organizational, problem-solving, and project management skills.
We're a growing consulting firm based out of Austin, TX, USA that helps enterprise technology companies solve complex commercial problems.
Duties and Responsibilities:
Collaborate with the Operations Director to project manage the content editorial process, from drafting to publication.
Coordinate & package content including proofreading & packaging final drafts, uploading content to Circle, Beehiiv, & LinkeIn, and scheduling content for publication.
Support the Operations Director with managing accounts receivable.
Oversee payroll and invoicing processes for accuracy and timeliness.
Apply numerical and bookkeeping skills for effective financial management. Establish and maintain efficient filing systems.
Manage executive calendars and email inboxes.
Expertise in various SaaS platforms for efficient workflow and collaboration.
Embrace autonomy post-training, making logical decisions and meeting deadlines.
Desire to learn and execute content generation strategies. Interest in continuous personal and professional improvement.
Requirements
Minimum Requirements:
At least 5 years of related experience or equivalent.
Proficient in using Microsoft 365/Teams, G Suite, Microsoft Office, Outlook, Asana, Gusto, and Canva.
Experience in using a variety of SaaS platforms.
Experience with payroll and invoicing processes/ bookkeeping.
Skilled at executive time management functions such as multiple calendar and email management.
Proven experience running a content operations process, specifically drafting, packaging, and scheduling.
100% fluent in written & spoken English.
Strong logical faculties & an analytical mind.
Strong organizational skills & time management abilities.
Detail and process oriented.
A solution-first orientation to troubleshoot and resolve issues.
An ability to communicate with top-tier professionals and executives in a professional manner.
A dependable computer with access to an external monitor (Windows OS is strongly preferred).
Dependable power connection and high-speed internet + backup hotspot.
Willingness to log hours and activity in Hubstaff.
Honesty, and a commitment to candid communication - even when it's hard.
Expectations:
- Your manager will always be there for you when you need them, but...
- After training/onboarding, you'll be trusted with a level of autonomy necessary for this role.
- You'll be expected to hold yourself accountable to deadlines and goals.
- You'll need to be able to think logically and make good decisions after you've settled in.
- We have a policy against logging/billing hours when you aren't actively working.
- Communicate honestly, clearly, candidly, and in advance whenever possible.
- Communicate if you're not going to reach 30-40 hours any given week, as soon as you possibly can (i.e. if you're sick or lose power due to a weather event, please let us know ASAP).
Support Shepherd

Manila City, Metro Manila
Permanent
Full-time