Operations ManagerMy Virtual Mate

This is a remote position.
My Virtual Mate is a registered Australian company that helps businesses with business process outsourcing. Our mission is to make a positive change in our partners' business, which ultimately helps them gain more profits, and grow their business with truly talented staff.
The Operations Manager role is mainly to implement the right processes and practices across the organization, with numerous business areas and niches and virtual workforce across multiple time zones.
The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.
As an ideal candidate, you'll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You'll be highly skilled in human resources, finance, and IT management. Additionally, you'll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team.
Ultimately, we'll trust you to help us remain organized, efficient, productive, compliant, and profitable during the course of business.
The role will start part-time, and will scale up into a full-time opportunity as the business grows. The ideal hire is someone who can work Pacific time.
Follow leadership of Owner and CEO.
Work with the Owner and CEO to determine values and mission, and plan for short and long-term goals.
Provide inspired leadership for the organization.
Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
Make important policy, planning, and strategy decisions.
Develop, implement, and review operational policies and procedures.
Assist HR with recruiting when necessary.
Oversee operations.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders, outside business partnerships, and company team.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations and software solutions.
Support worker communication with the management team.
Requirements
Follow leadership of Owner and CEO.
Work with the Owner and CEO to determine values and mission, and plan for short and long-term goals.
Provide inspired leadership for the organization.
Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
Make important policy, planning, and strategy decisions.
Develop, implement, and review operational policies and procedures.
Assist HR with recruiting when necessary.
Oversee operations.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders, outside business partnerships, and company team.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations and software solutions.
Support worker communication with the management team.
Benefits
Bachelor's degree in operations management or related field.
Experience in management, operations, and leadership.
Experienced in business modelling and business analysis
Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
Excellent communication skills, including identifying and discussing areas known and understood and those that are not.
Solid understanding of financial management and investment ROI on resources.
Ability to build consensus and relationships among managers, partners, and employees.
Work From Home Requirements:
At least 10mbps internet connection
Back up internet connection, postpaid or prepaid
Laptop or Desktop with updated operating systems (at least core i5 or higher)
Backup laptop or desktop (at least core i5 or higher)
Headset with mic
No background noise during work hours
Must not be currently employed full time
My Virtual Mate

Manila City, Metro Manila
Permanent
Part-time