Operations Manager (traditional finance)Monroe Consulting Philippines Inc.

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a financial technology company that offers top cryptocurrencies and other digital assets platforms.
Job Summary:
Our respected client is seeking an experienced Traditional Finance Expert of the highest professional standing and a background in identifying and implementing improvements across our traditional financial transactions processing workstreams for the job of Operations Manager (Traditional Finance).
The Operations Manager (Traditional Finance) is expected to work closely with operations, treasury, finance, and other teams to ensure smooth back-end process execution on current and new products and drive the long-term success of the business. The job is in Pasig City, Metro Manila, Philippines, and offers WFH flexibility but is mostly onsite.
Key job responsibilities:

Build and standardize operations for traditional finance products from start to end including onboarding, order placement, funds distribution, reconciliation of accounts and balances across different systems and partners, billing, settlement, exception resolution, complaints handling, and after-service support.
Drive knowledge in the organization of equity and/or bonds back-end processes.
Structure and optimize transaction flows by improving processing quality and time to achieve higher success rates and increase customer satisfaction
Understand and shape partner processes to increase overall processing efficiency
Manage fund movement and transaction flow across network scheme - internal flows, brokerage flows, payment gateway transaction flows - and identify opportunities to improve and grow
Share knowledge on best practices in handling and processing corporate actions (e.g. IPO, dividends, interest) to achieve smoother communication between stakeholders and to ensure accounts and balances are in order
Initiate projects in the traditional finance business by creating or improving products or services and coordinating with internal and external stakeholders to fill out gaps and address customer needs
Build a process that responds quickly to client or partner issues and drives resolutions for these promptly
Provide expertise for technical, operational, and processing functions related to traditional financial transactions.
Consider a holistic view of the requirements of each business operations team, define the needs of these teams and factor these into the outputs of cross-functional projects
Actively participates in major business improvements and development projects related to traditional finance
Collaborate and influence all levels of professionals including experienced managers
Undertake further duties as may be assigned from time to time.
University degree or equivalent experience required. Concentration in business, finance, or management is preferred.
At least 7 years of relevant experience in finance or operations in an equities brokerage or bank treasury team (Deep industry knowledge of traditional finance)
Have a strong familiarity with equities trading and the usage of platforms (PSE connections, brokerages, depositories and trusts, custody, reconciliation, etc.),
Excellent relationship management and leadership skills
Good organizational and time management skills
Ability to work effectively in a team environment
Ability to think and communicate structurally
Good written and verbal communication skills
Attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to implement and execute projects quickly. Strong track record of end-to-end project management - from strategy to implementation to evaluation.
Bossjob

Pasig City, Metro Manila
Permanent
Full-time