Operations Manager at least 6 yrs experiece - (t44)NeksJob Philippines

Offer description
₱ 100,000.00 (monthly) Permanent contract Full Time
Operations Manager
Work Set up: Work on Site-Day Shift
Salary: PHP 80,000-100,000
Requirement:
6 years and Up Experience as an operations Manager
Must have BPO Experience
Experience in handling a team minimum of 20 FTEs
Skilled in managing real time agent monitoring and working in a fast pace environment
Experience in managing staff adherence to policy
Experience in developing and providing detailed reporting on staff activity, including areas for improvement
Amenable to work on shifting schedule
Performs supervisory functions that include mentoring and motivating the agents as well as addresses any attendance or scheduling Challenges
Prepares and delivers informal and formal counseling on job performance, behavior, and quality issues
You may directly send your resume to **.********@neksjob.com
Requirements
Minimum education level: Bachelor ́s Degree
1 year of experience
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