Operations csrAcquire Intelligence

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Brief New roleRole: Operations CSRWages and conditions: Same as Marketing/ProductSkills: Strong Microsoft Suite Efficiency (Particularly: Word, Excel, Powerpoint, Sharepoint)Communication skills, attention to detail, time management, self-motivation, data entryIT set up: Same as Marketing/Product + PMS access - reduced access can be provided (i.e. not admin or can't download files)Refer A friend Program:
Checking Requests meet criteria
Loading approved requests into Finance Spreadsheet
Operational Policy & Procedure enquires:
Directing to Document Hub and linking relevant Guide / Cooee article
Closed store inbox queries:
Returning message bank calls
Sending prescriptions and patient data as requested
Debtors Reports:
Downloading Outstanding Debtors reports in Excel format
Collating Data into Excel spreadsheet
Locums:
Sending requirement emails to Agencies
Booking locums if they fit criteria provided
Updating Booking Spreadsheet - bookings and costs for labour management
Collation of invoices for approval by RMs
Corporate traveller access/usage for bookings
Optometrist setup
User setup on PMS
HICAPS / Defence Health preferred provider setup
DVA setup
Onboarding Set up (data entry for new onboarding stores)
Discount Codes set up
3rd party Codes Lens set up
Updating New Account Numbers
Updating Contact Lens Pricing
Document Hub Management
Updating existing policies and procedures
Updating naming and filing /management of document hub
Stocktake management
Reporting on completion of tasks / Outstanding stores for stocktake tasks i.e. submission of dates, submission of reports
Manual reporting
Reports for Regional Sales Managers
Join the A-Team and experience the A-Life!
Acquire Intelligence

Quezon City, Metro Manila
Permanent
Full-time