Operations associateAyalaMalls Markina

Ayala Malls, it's all about creating an Amazing experience. With over 60 commercial centers situated strategically in the Philippines' main cities and burgeoning centers of growth, our malls serve as lifestyle and cultural hubs that seamlessly integrate built and natural environments through contemporary Filipino architecture and design, and present a refreshing shopping, dining, and leisure experience that enlivens diverse locales nationwide.
As a OPERATIONS ASSOCIATE, you will be responsible for handling the following:
1. Strategic Management and Direction
Assists the Operations Manager or General Manager in communicating and aligning the strategic direction and objectives of the Operations Department in his/her specific mall assignment.
2. Application of Skills and Capabilities
Assists in the day to day management and administration of operations related functions and processes his/her specific mall building assignment
Mall Operations
Safety, Security, and Sustainability
Facility Management
Assists in the daily mall inspections (opening, mid-shift, and closing) to ensure the compliance of merchants, customers, and sub-units in the established mall operating systems and procedures.
Assists in the implementation of cost savings initiatives and sustainability projects in his/her specific mall building assignment to reduce Direct Operating Expenses (DOEs).
Assists in the documentation and analysis of statistical data and reports to identify causes of operations-related problems and develops sound recommendations for improvement of policies and processes.
Assists in the identification, documentation, and communication to Management of any Health & Safety risk related to the Mall building that may affect employees, merchants, contractors, mall patrons & the general public.
Assists in the implementation of maintaining high-quality property standards through daily checks and periodic preventive maintenance (i.e. cleanliness, AC level, lighting, assets & equipment) and security control for mall premises incl. parking, service areas, toilets, and other common areas.
Assists in the effective handling of all conflicts and dispute situations amongst merchants, customers, mall visitors with help of security, in a smooth manner avoiding any disruption to mall operations.
Prepares and submits the following Reports:
Summary of Daily Operations Inspection and Monitoring
Summary of Cost Savings initiatives and projects
KRA setting and monitoring for Operations Staff
Performs other management mandated functions.
Qualifications for this position include:
Graduate of BS Business Administration or any business/technical related course
Atleast (1) year related work experience in Operations Management in retail and property management industries
Proficient in the use of MS Office applications specifically MS Word, Powerpoint, MS Excel, and MS Visio as well as other specialized software like SAP or Oracle
Above Average level of oral and written communication skills including negotiation, presentation, facilitation, and training at all levels of the organization
With an average level of project management, planning, people management, and leadership
With an average level of understanding of the mutual interconnection of financial and business of the organization
In AyalaLand Malls provide a creative and nurturing environment for employees to excel in their fields of expertise. We offer growth and training opportunities that develop their fullest potential. We encourage a culture of teamwork, entrepreneurship, and innovation that ensures the success o
Summary of role requirements:
Looking for candidates available to work:
Monday: Afternoon, Morning
Tuesday: Afternoon, Morning
Wednesday: Afternoon, Morning
Thursday: Afternoon, Morning
Friday: Afternoon, Morning
1 year of relevant work experience required for this role
Working rights required for this role