Operations associateAIRR LABS

The Operations Support Associate is responsible for key functions in operations - order verification and fulfilment, and internal and external coordination. S/he will support the processing of orders and other related transactions to ensure accuracy and completeness of documents in AIRR Labs' supply chain and fulfilment operations. S/he will also coordinate with 3PL and customer service groups for efficient and effective dissemination of information related to orders.
Responsibilities:
Prompting picklist, sending picklist to warehouse, changing order statuses on Seller Centers, tracking warehouse dispatches to courier, monitoring of Ship-On-Time (SOT) rate, monitoring of cancellations/returns and leading post-delivery action points when needed.
Troubleshooting picklist issues in the internal order management system (OMS) and updating of inventory on OMS and Seller Centers.
Coordinating with AIRR Labs' Brand Leads for promo details and stock requirements, coordinating with Demand & Supply Planner for stock forecasting, inventory management, and PO creation; and coordinating with internal OMS team for any tech support needed.
External coordination with warehouse teams for order and inventory concerns and with platform teams for any assistance needed with order dispatching.
Bachelor's degree or equivalent relevant experience
Experience in project management and administrative tasks
Excellent written and verbal communication skills
Highly adaptable in a fast-paced environment with strong problem-solving skills
Ability to collect, track, and analyze multiple data sets
Keen attention to details
Ability to build rapport and collaborate with others within the organization and externally
Entry Level / Junior, Apprentice Supply Chain Business Consulting 2 openings Bachelor's degree graduate
AIRR LABS is building lasting connections between brands and consumers in Southeast Asia. We provide a full suite of solutions that enable brands to bring their unique stories to life across the online customer journey.We are looking for young, curious, and highly-motivated individuals who can seize exciting market opportunities and turn them into impactful brand strategies and execution. AIRR Labs is inviting people who have:•Strong interpersonal and communication skills and enjoy working in a collaborative team•Innovative, analytical, and problem-solving mindset•High accountability to deliver results to a high-standard•Ability to manage complex projects and teams with attention to detail•Proactive and positive attitude to thrive in a fast-paced work environment
Kalibrr

Makati City, Metro Manila
Permanent
Full-time