Operations analystNinja Logistics sdn bhd

The Operations (OPS) Analyst is responsible for assisting the Unit Head in operations performance analysis to ensure that the objectives and targets of the department are achieved. The OPS Analyst, together with the Unit Head, shall monitor, measur The Operations (OPS) Analyst is responsible for assisting the Unit Head in operations performance analysis to ensure that the objectives and targets of the department are achieved. The OPS Analyst, together with the Unit Head, shall monitor, measure and analyze metrics related to operational efficiency and effectiveness. These metrics may include, but are not limited to, budgeting and forecasting, cost-per-parcel analysis, operational compliance, and the department's key performance indicators (KPIS). He/She shall also be working closely with the Business Intelligence Unit on data interpretation and conversion to meaningful information for sound decision making and Quality Management & Operational Excellence (OpEx) Department for compliance, business process standardization and developing controls arising from audits, performance monitoring and data analytics. Responsibilities: Monitoring and analyzing the department's performance through its established KPIs and work standards. Gather, analyze and process data necessary to achieve operational standards and metrics. Coordinating with Business Intelligence Unit in data sourcing, business process modelling, where needed, to aid in causal analysis on issues encountered by the department or risk management. Collaborating with the same unit to improve performance metrics reporting. Coordinating with the Quality Management & Operations Excellence Department in the development of the necessary controls, and proposing to the Department Head, process improvements or changes to address risks, issues and/or audit findings in the operations. Preparing, where necessary, budget and forecasting requirements, cost-per-parcel information, business requirements. Prepares reports required by senior management by collecting, analyzing, and summarizing information. Analyzing the overall operational compliance of the department, to some extent, including stations and proposing to the department officers planned actions and activities. Compliance with Standard Operating Procedures, statutory, regulatory and legal requirements shall be covered. Monitoring and coordinating required actions with the concerned process owners regarding the results of audits such that Corrective, Improvement, Preventive Action Reports are updated and closed out. Monitoring and coordinating with concerned process owners the required deliverable agreed during Weekly Operations Review (WOR) or as designated in any project management initiatives. Qualifications: Knowledge and hands-on experience in SQL and other business intelligence or analytics platforms (Python, R, Periscope, Metabase). Proven analytical background. Intermediate to Advanced Skill in Microsoft Excel or Google Suite's GSheetKnowledgeable in Business Analysis Body of Knowledge (BABOK) concept. Excellent verbal and written communication. Experience in working with senior management. Graduate of at least 4-year course, preferably in Business Studies, Management/ Industrial Engineering, or Information Technology with work experience appropriate for the role. Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Express Tech Philippines, Inc. (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
Monster

Metro Manila
Permanent
Full-time