Operational excellence executiveZALORA SEA

ZALORA Philippines is searching for an Operational Excellence Executive with a sense of responsibility, strong analytical abilities, and outstanding communication and social skills. Projects will be in the scope of Lean Six Sigma/Operational Excellence concepts and tools such as VSM, Muda, Standard Work, Performance Dialogues, Poka-Yoke, Cause-Effect Diagram, and 5-Whys. The Operational Excellence Executive will be reporting to the Associate Manager - Operational Excellence. The role will be based in the ZALORA Philippines Fulfillment Center.
This is a unique opportunity to influence minds and make a positive difference to ZALORA and to your career. ZALORA is accredited by the Council for Six Sigma Certification to certify our employees. The successful candidate will be trained and certified with Lean Six Sigma, up to Master Black Belt.
Responsibilities:
Monitor day-to-day Fulfillment operations (Inbound, Inventory, Outbound and Returns) at the ZALORA Philippines Fulfillment Center and ensure that all teams achieve KPI targets and continuously improve customer experience
Conduct process audits to ensure overall compliance for all Fulfillment operations and identify process gaps
Responsible for preparation, execution, and follow-up of Improvement Projects within the designated work area
Working closely with the Heads of Departments to scope out opportunities for improvement and prioritize them based on the company's objectives and strategies - The Operational Excellence Roadmap
Timely communicate progress, status, and obstacles of Improvement Projects to Project Owners and business leaders.
Coaching and facilitating teams in leading process improvement projects following the Six Sigma framework.
Liaise with Country OE Leads to arrange training sessions, workshops, and Gate Reviews of prioritized Focused Improvement Projects.
Organize, lead, or assist training in Lean Six Sigma methods and concepts.
Lead or assist in complex high-priority process improvement projects across the Organization
Requirements:
2+ years warehouse work experience or in a similar role
Bachelor's degree in Business Management, Engineering, or other related field of study strongly
preferred
Strong analytical/statistical problem solving skills, demonstrating the ability to identify root causes of problems, generate and evaluate creative solutions, and implement problem resolutions quickly and effectively with fact-based decisions.
Broad business knowledge and ability to link customer needs with business processes
An understanding of and proficiency in People Management
Excellent communication and presentation skills (written and spoken English)
Comfortable working in a very dynamic business environment and capability to develop and execute priorities with rapidly changing business priorities
Advanced skills in MS Word, Excel, Powerpoint
Willing to be based in Muntinlupa - Cavite Expressway (MCX) Area
The ZALORA Story
ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia's leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA's localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
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ZALORA SEA

Muntinlupa City, Metro Manila
Permanent
Full-time