Online moderatorSuper Tan Brothers

Manage all customer support inquiries to support email
Manage comments for all social media pages
Manage comments on live webinars
Assist, coordinate leads to live webinars
Assist lead speaker as a co-host on Zoom
Pursue good relationships with clients to ensure effective communication and timely resolution of issues
Requirements
Accuracy and attention to details
Well-organized and able to multitask
Good problem-solving and critical thinking skills
Excellent verbal and written communication skills
Warm customer service manner
Ability to mitigate customer concerns via phone and email
Dedicated collaborator
Attention to detail and ability to multi-task
Previous experience in Customer Service or related field preferred
Proficiency in MS Office suites
Workable