office365 AdministratorContinental

Division
Automotive Central Functions
Job Description
'The Consultant for Collaboration Operations is responsible with operations and support of the Global IT Collaboration Infrastructure services and technologies worldwide in accordance with GF IT DWS PSO during the APAC timezone.
- Support with the implemention of new technologies, service improvements and processes, in alignment with the global team.
- Administer and provide 3rd level support globally for the Global Messaging, Sharepoint, OneDrive, PowerAutomate / PowerApps and MSTeams services (Office365)
- Participate and support Global projects related to service improvements and automation
- Contributes on maintaining support and monitoring of services by taking part of the follow-the-sun Admin-on-Duty (during weekdays) and On-Call-Duty (during Holidays and weekends)
- Collaborate with the necessary Global and Local IT teams, to support and maintain the related infrastructure systems (On-prem & Cloud).
- Support for creating Work Instructions and other knowledge base materials
- Develop simple scripts (e.g automation) that can be shared to all levels of support.
- Support trainings both new colleagues (Technical and processes) and customers globally.
- Support in developing & aligning the service for future requirements and trends.
- Collaborate with the Internal, External Service Providers, Partners and Vendors where necessary for the immediate resolution and completion of assigned Incidents (IT issues) and Change Task
- Proactively drive the development of his/her own skills and competence.
- Close interaction with different functional teams/departments to harmonize and improve inter-connected processes.
- Ensure that the CBS activities of the location are strictly followed.
- Contribute to any activities, projects, innovation & improvements requested by local and/or global management of Continental
Job Category
Information Technology
Job Requirements
Job requirements:
- Bachelor's Degree/Diploma in Information Technology, Computer Science or other related field
- Certifications in any IT related applications, software and services is an advantage.
- Minimum of 2 years on Professional IT experience
- At least 2 years relevant experience in IT service provisioning
- Proactive and able to work independently or with minimal supervision
- Coordination, communication and presentation skills
- Ability to creatively solve problems with minimal guidance, while maintaining a timely and cost effective approach
- High motivated to work in a challenging, global acting and multicultural team
- Experienced with Administering and Supporting Microsoft Office 365, specifically Exchange, OneDrive, Sharepoint, PowerAutomate / PowerApps and MS Teams
- Knowledgeable with Scripting like PowerShell, JavaScript, etc.
- Knowlegable with Network (LAN, WAN, etc.), Client & Server Operating systems
- Fluent in English
- Knowledgeable on ITIL with respect to Incident and Change Management
- Constantly upgrading the technical know how or skills
About Continental
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2020, Continental generated sales of €37.7 billion and currently employs more than 192,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
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Job Flexibility
Hybrid Job
Job Flexibility disclaimer
Hybrid Job - You work both mobile and on the company site
Leadership Level
Leading Self
Continental

Manila City, Metro Manila
Permanent
Full-time