• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
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Sapient BPO
About the company
Sapient BPO jobs
Quezon City, Metro Manila

Customer Service Representative (Open to Non BPO Experience | 1-Day Hiring)
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Urgent Hiring! Admin Purchasing Assistant | Start on January 2027
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MetroManila, Quezon, Quezon, ManilaAgreement

Urgent Hiring! Accounting / Audit Staff | Start on January 2027
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MetroManila, Quezon, Quezon, ManilaAgreement


Customer Service Representative (CSR Urgent One-Day Hiring Process)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, Pasig₱24,000 - 25,000 per month

Open House Hiring | Oct 19 & 21 | Specialist I (Customer Service) - Taguig
JPMorgan Chase & Co. - Cebu & Manila Operations
MetroManila, Manila, TaguigAgreement

About the company
Sapient BPO jobs
Quezon City, Metro Manila