non-voice agents - Hiring in qcSapient BPO
Workplace: MetroManila, Quezon, Manila
Salary: Agreement
Work form: Full time
Posting Date: 19/10/2025
Deadline: 18/10/2023
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
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Sapient BPO
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Sapient BPO jobs
Quezon City, Metro Manila
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About the company
Sapient BPO jobs
Quezon City, Metro Manila