NOC Engineer - Start ASAPV-call Center Link (vcclink), Inc.

Description
Day to day responsibilities:
• Outage response, high-level systems analysis, evaluation, documentation, and implementation requiring a thorough knowledge of administrative and technical skills related to the IEN/VoIP platform
• Directs and participates in all phases of system development with emphasis on outage response and repair, analysis, evaluation, integration, testing, and acceptance phases
• Responsible for ensuring quality services are delivered for tasks and is seen as the task leader
• Coordinate strategies for rapid repair, deployment, and maintenance of IP telephony voice communication architecture and the IEN-Voice network, hardware/software and IP telephony/voice applications
• Configuring and optimizing all VoIP telephone systems and services, both internally, and those integrated with Internet-based services
• Ability to participate in an on-call rotation
Education
• Bachelor's Degree in Networking, Telecommunications, MIS, Computer Science or a related field, however experience may be substituted for educational requirements
• CCNA or CCNP preferred, but not required
Experience and Technical Skills
• 3+ years voice engineering work experience or similar position required
• Prior Network Operations (NOC) experience required
• Prior T1, DS0 DS3 provisioning/testing and circuit turn-up experience preferred
• Demonstrated knowledge of SIP, H.323 and TCP/IP protocols
• A strong understanding of VoIP QoS issues and mitigation strategies
• Strong knowledge of ACME SBC (configurations, HMR's etc.)
• Strong knowledge of configuration and optimization of VoIP equipment
• Strong knowledge with Cisco/Juniper switches and routers
• In-depth understanding of MOS Score, Jitter and all VoIP related troubleshooting methods
• In-depth understanding of SIP monitoring and debugging using tools such as Hammer, E-XMS, Wireshark or similar
• Strong knowledge of Sonus Soft switches (GSX/PSX/SGX/GSI/EMS etc.)
• First-hand knowledge of Public Safety Answering Point (PSAP) network builds preferred
• PBX and Circuit based telephone network experience preferred
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Availability for travel: No
Availability for change of residence: No

Manila, National Capital Region ·  Today, 10:33 AM (updated)
Work type
Full Time